Luis Flores
Hillsborough,NJ
Summary
Detail-oriented individual with strong team collaboration skills and a focus on exceptional customer service. Proven ability to enhance team performance and optimize customer experiences in fast-paced environments. Keeps a positive attitude during professional hours.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Student Basketball Manager
Bgsu Athletics
Bowling Green, Ohio
08.2026 - Current
- Assisted with team practices and game preparations for student athletes.
- Supported student athletes by addressing their logistical needs during events.
- Collaborated with staff to enhance team performance and operational efficiency.
- Organized equipment and ensured availability for training sessions and competitions.
- Maintained inventory of sports supplies and equipment for effective use.
Front of House Team Member
Chic-Fil-A
North Brunswick, New Jersey
08.2025 - Current
- Greeted customers warmly and ensured a positive dining experience.
- Took customer orders accurately and efficiently at the register.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with team members to optimize service flow during peak hours.
- Maintained a professional attitude while working under pressure during peak hours.
- Assisted in maintaining cleanliness of dining area and kitchen.
- Operated cash registers accurately and efficiently processed payments from customers.
Sales Associate
Weis Markets Inc
Hillsborough, New Jersey
09.2023 - 08.2025
- Assisted customers with product selection and provided excellent service.
- Greeted customers and provided exceptional customer service.
- Handled customer inquiries and resolved issues promptly and courteously.
- Trained new associates on store policies and customer service standards.
- Participated in sales promotions and events to enhance customer engagement.
- Collaborated with team members to restock shelves and manage inventory.
- Maintained store cleanliness and organized merchandise displays effectively.
Education
Bachelor of Science - Sport Management
Bowling Green State University
Bowling Green, OH05-2030
Skills
- Team collaboration
- Customer service
- Event coordination
- Inventory management
- Sports logistics
- Time management
- Positive communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Student Basketball Manager
Bgsu Athletics
08.2026 - Current
Front of House Team Member
Chic-Fil-A
08.2025 - Current
Sales Associate
Weis Markets Inc
09.2023 - 08.2025
Bachelor of Science - Sport Management
Bowling Green State University