Luis Friday
Game Designer
Blakeslle,PA
Summary
Robust experience in creating games while working both in a team and individually. Achieves intended concepts according to project requirements by utilizing diverse technology resources. Poised and committed in listening carefully to critiques and requests, incorporating feedback and boosting project outcomes to surpass expectations.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Dock Lead / Apprentice Carpenter
Pocono Lake Preserve
Blakeslee, Pennsylvania
02.2020 - Current
- Cut materials according to specifications in preparation for installation.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Identified product defects and brought to job foreman for resolution.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Observed all OSHA and corporate safety regulations and procedures.
- Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.
- Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
- Gained valuable education in residential and commercial building codes.
- Assisted with movement of materials and equipment to job sites.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Constructed [Number] residential decks, carports, garages and sunrooms.
- Cut and installed insulation for residential and commercial buildings.
- Constructed [Number] custom built designs according to specifications.
- Aligned and squared frames and forms for installation.
- Properly poured, set and cured concrete.
- Assembled durable, high-quality structures by working with forming systems, hand tools and range of equipment.
- Operated [Type] and [Type] tools to cut, shape and smooth lumber and other construction materials.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Completed tasks according to technical document requirements and specifications to work with accuracy.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Offered valuable suggestions to clients' remodel needs.
- Studied specifications in blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Safely operated electric cordless and hammer drills and cutting torches.
- Transformed lumber into forms and assembled structures for [Type] projects.
- Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications.
- Selected and ordered lumber or other required materials to keep inventory at sufficient levels.
- Met with clients to set out project goals, scope and requirements and drafted blueprints for review and final approval.
- Repaired roofs and flooring and remodeled bathrooms and kitchens to complete [Number] projects.
Installer
R. Merchant Press
Erie, PA
05.2018 - 11.2019
- Maintained relationships with customers to better understand needs and uphold standards of service.
- Laid out materials and system components to prepare for installation.
- Utilized knowledge of carpentry and general construction to complete attractive finish work.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Customer Service Representative
Telereach Inc.
Oil City , PA
08.2016 - 10.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Collected and analyzed customer information to prepare product or service reports.
- Processed customer adjustments to maintain financial accounts.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
Education
Bachelor of Science - Game Design
Full Sail University
Winter Park, FL 07.2019 - 05.2022
Skills
Experienced with Computers
undefinedTimeline
Dock Lead / Apprentice Carpenter
Pocono Lake Preserve
02.2020 - Current
Bachelor of Science - Game Design
Full Sail University
07.2019 - 05.2022
Installer
R. Merchant Press
05.2018 - 11.2019
Customer Service Representative
Telereach Inc.
08.2016 - 10.2018
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