Luis Gallardo-Benavides
Saint Paul,MN
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Candidate seeking supervisor employment with company searching for flexible hard worker ready to learn and contribute to team success. Experience with translating work related communications between management and associates.
Overview
12
12
years of professional experience
Work History
Delivery Provider Services
Allstar LLC
05.2024 - Current
- Increased efficiency by accurately entering provider data into company systems and databases.
- Ensured compliance with regulatory requirements by conducting thorough audits of provider files and documentation.
- Acted as a liaison between providers and company leadership, effectively communicating concerns and feedback to facilitate continuous improvement initiatives.
- Provide customer service assistance to Spanish speaking customers when necessary.
Meat Cutter
Texas Roadhouse Steakhouse
08.2021 - 08.2023
- Utilized knowledge of seasonal trends to adjust product offerings accordingly, maximizing sales opportunities.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Demonstrated expertise in deboning various types of meats efficiently while maintaining highest levels of precision and quality control.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Interpreting and translating when associates and or management needed detailed instructions for daily work requirements.
Lyft Driver
Lyft
08.2016 - 07.2021
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Achieved consistently high customer scores due to exceptional service.
- Managed records by tracking mileage, maintenance and expenses with Microsoft applications.
- Cleaned vehicle regularly to maintain professional appearance.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Communicated with Spanish speaking customers to properly assist them during rides.
Floor Manager
Sam's Club
04.2012 - 06.2016
- Followed administrative and procedural process to maximize accuracy and efficiency.
- Provided clear and detailed instructions in both English and Spanish when required by personel and customers.
- Reviewed sales reports to enhance sales opportunities and improve inventory management accuracy.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Constructed displays and store layouts through planning, delegation and execution.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
Education
Bachelor of Science - Elementary Education
Normal School Profr. Serafin Peña
Mexico06.1999
BBA - Public Accountant And Administrator
Autonomous University of Nuevo Leon
MexicoSkills
- Security understanding
- Legal considerations
- Problem resolution
- Conflict resolution
- Working collaboratively
- Fluent in Spanish and English, both verbal and written
- Training & Development
- Team management
- Policies and procedures implementation
Timeline
Delivery Provider Services
Allstar LLC
05.2024 - Current
Meat Cutter
Texas Roadhouse Steakhouse
08.2021 - 08.2023
Lyft Driver
Lyft
08.2016 - 07.2021
Floor Manager
Sam's Club
04.2012 - 06.2016
Bachelor of Science - Elementary Education
Normal School Profr. Serafin Peña
BBA - Public Accountant And Administrator
Autonomous University of Nuevo Leon
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