Luis Garcia
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Driver
Lyft Driver Hub
09.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Minimized liability by consistently following road rules when driving.
- Followed all relevant traffic laws and safety regulations.
Store Manager
Bel Furniture
11.2021 - 09.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Resolved problems, improved operations and provided exceptional service.
Mechanic Helper
Jaguar Sport International
04.2020 - 11.2021
- Measured tire pressure and increased or decreased to meet manufacturers' recommendations.
- Maintained tools and equipment in good working condition.
- Transported vehicles to and from repair shops, observing safety and traffic laws.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Preserved shop equipment functionality through proper usage, cleaning, maintenance checks, and reporting any malfunctions promptly.
- Provided excellent customer service by answering questions and explaining the repair process clearly and professionally.
Store Manager
FAMSA INC
04.2009 - 04.2020
- Customer service, inventory, floor check, balance safe and all cash drawers, courtesy calls, payroll, sales goals, follow up account status and orders
- Sort and organize merchandise orders and pending routes, open and close store.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Skills
- Punctual and Reliable
- Patience and understanding
- Relationship Building
- Customer Service
- Problem-Solving
- Valid Driver's License
- Flexible Schedule
- Clean Driving Record
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver
Lyft Driver Hub
09.2023 - Current
Store Manager
Bel Furniture
11.2021 - 09.2023
Mechanic Helper
Jaguar Sport International
04.2020 - 11.2021
Store Manager
FAMSA INC
04.2009 - 04.2020