Luis Garcia
Wichita,KS
Summary
Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Overview
6
6
years of professional experience
Work History
Outside Garden Department Supervisor
Lowe's Home Improvement
Derby, KS
11.2023 - Current
- Responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
- Managed inventory and ensured proper stocking of all department areas based on selling trends. Troubleshoot inventory discrepancies to ensure accurate record keeping.
- Analyzed sales and service goals with management team and converted them into actionable behaviors, resulting in enhanced customer engagement and successful goal attainment.
- Identified improvement opportunities by analyzing store performance metrics, including average transaction size and total hourly transactions.
- Provided valuable input to the management team regarding merchandising decisions.
- Provide excellent customer service by greeting customers, identifying needs and offering solutions to secure sales
- Utilized extensive product knowledge to effectively communicate with associates and customers in different departments
- Serve as manager-on-duty (MOD) when need arises
- Conduct safety walks, report hazards and implement safety procedures to manage departmental safety
Operations Specialist
Crystal Structures / Sunshine Rooms, Inc.
Wichita, KS
01.2023 - 10.2023
- Monitored daily operations, reported performance, and suggested actionable improvements when required.
- Developed a comprehensive project plan and established a clear timeline to successfully execute an ERP (Enterprise Resource System) implementation, enabling accurate tracking of project productivity throughout its lifecycle.
- Managed supply orders and inventory, coordinating cross-functionally with accounting and finance departments to stay within budget constraints
- Managed project coordination, effectively allocating resources and personnel within budget constraints to achieve timely completion.
- Ensured timely project delivery by effectively coordinating and communicating with employees, vendors, and executive operating team
- Streamlined operational and inventory processes by creating standard operating procedures and distributing them to staff
- Developed reports detailing operational performance, trends, costs and productivity.
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
- Managed tool inventory, ensuring all tools were accounted for and in working order. Oversaw supply and tool inventory while liaising with vendors to obtain cost-effective pricing.
Temp- Accounts Payable Clerk
Pizza Hut - Daland Corporation
Wichita, KS
06.2022 - 01.2023
- Ensured timely compensation for services and products provided by vendors.
- Review and process invoices, audit credit card bills, answer vendor inquiries, reconcile vendor statements, process and maintain 1099 statements, and process and distribute checks.
- Generated 1099 forms at year end for reporting purposes.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Verified accuracy of coding on invoices prior to processing payments.
- Assisted with month-end closing activities as needed.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Maintained accounts payable files and records in an organized manner.
Temp- Freight accounts payable
Cargill
Wichita, KS
05.2021 - 05.2022
- Maintained detailed records of all transactions related to grains including purchases, sales, deliveries.
- Verified the accuracy of financial transactions and documents.
- Prepared daily, weekly, monthly and annual financial reports.
- Managed accounts receivable and payable activities related to grain business operations.
- Responsible for accounts payable activities including invoice processing and supplier payments, keeping suppliers on agreed upon pay terms, posting payments and journal entries.
- Execute accounts payable activities and actively partner with businesses to resolve issues related to supplier payments and reduce their involvement in the payable process.
- Prepare reports and materials for process stakeholders following established procedures.
- Research statements, past due notices, disconnect notices and other miscellaneous mail.
- Research supplier inquiries received regarding accounts payable issues and educate the supplier on missing or inaccurate information on invoices and compliance with organization invoicing and payment requirements.
- Drive process efficiency by meeting key performance indicators, run and monitor reports, analyze root cause for discrepancies and monitor incidents and issues to risks.
Temp- Accounts Payable Specialist
INFOSYNC
Wichita, KS
06.2020 - 05.2021
- Answered inquiries from internal departments regarding accounts payable status.
- Researched and resolved invoice discrepancies and issues with vendors and suppliers.
- Monitored vendor performance metrics such as days outstanding, discounts taken.
- Assisted with month-end closing activities related to accounts payable.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Ensured compliance with applicable state sales tax laws concerning purchases.
- Prepared 1099 forms at the end of each fiscal year as required by law.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
- Prepared checks for mailing or electronic payment processing.
- Maintained accurate records of payments made to vendors.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Provided support to the accounting team as needed during busy periods or special projects.
Personal Banker
City National Bank and Trust
Wichita, KS
06.2018 - 06.2020
- Help customers open and manage their bank accounts and finances
- Advise clients on financial services and resolve issues
- Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Cross-sold banking products such as credit cards, loans and investments.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Processed loan applications according to established guidelines.
- Recognized transaction needs and educated clients on service and digital channels to assist with self-service.
- Analyzed customer credit data and other financial information to identify solutions that aligned with customer needs.
- Executed wire transfers of funds in compliance with banking best practices.
Education
Bachelor's - Finance, emphasis in Real Estate
Wichita State University
05.2024
High school -
Garden City Senior High
Skills
- Spanish (Fluent)
- Customer Service
- Accounting software
- Microsoft Office
- Enterprise Resource Systems
- Project Management
- Inventory Management
- Team Management
- Accounts Payable
- Accounts Receivable
- General ledger accounting
- Conflict Management
- Financial Reconciliations
- Financial statement preparation
- Training & development
- Forklift
- Warehouse experience
- Manufacturing
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Outside Garden Department Supervisor
Lowe's Home Improvement
11.2023 - Current
Operations Specialist
Crystal Structures / Sunshine Rooms, Inc.
01.2023 - 10.2023
Temp- Accounts Payable Clerk
Pizza Hut - Daland Corporation
06.2022 - 01.2023
Temp- Freight accounts payable
Cargill
05.2021 - 05.2022
Temp- Accounts Payable Specialist
INFOSYNC
06.2020 - 05.2021
Personal Banker
City National Bank and Trust
06.2018 - 06.2020
Bachelor's - Finance, emphasis in Real Estate
Wichita State University
High school -
Garden City Senior High