Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
About Me
References
Timeline
Generic
Luis Garcia

Luis Garcia

Santa Ana,CA

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Seasoned professional in textile processing, known for high productivity and efficiency in task completion. Skilled in color matching, fabric analysis, and chemical handling to ensure quality outcomes in bleaching and dyeing processes. Possess strong problem-solving abilities, teamwork skills, and adaptability to rapidly changing production requirements. Excel at communicating effectively across all levels of operation to maintain workflow and meet project deadlines. Observant professional with experience supporting material and inventory operations. Practiced in securing large loads to minimize damage. Physically fit and reliable with superior work ethic and commitment to supporting team needs. Demonstrated leadership skills with focus on team collaboration and process improvements. Proven track record of contributing to company goals through diligent work ethic and adaptability.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier/Prep/Sandwich Artist

Broadway Sandwiches
Laguna Beach, CA
08.2024 - 10.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout a countertops, registers, windowsills and floors.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Performed daily sanitation procedures on slicers, cutting boards, knives and other tools used in the preparation process.
  • Skillfully operated cutting tools and machinery to trim, slice, and cut meat according to customer specifications.

Shift Leader

Flame Boiler
Irvine, CA
09.2022 - 07.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Managed portion control using correct utensils during preparation and plating.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Silk Screen Printer Technician

P.V. Labels
Santa Ana, CA
08.2021 - 07.2022
  • Performed silk screening of garments and other materials according to customer specifications.
  • Maintained accurate records of production, including number of items printed, colors used, and quantity produced.
  • Calibrated machines daily to ensure quality printing results.
  • Operated manual presses for small runs or special projects.
  • Cleaned screens between colors and jobs using solvents, water, and pressure washers.
  • Inspected finished product for accuracy in color and design placement.
  • Adjusted press settings such as speed, temperature, tension. to achieve desired results.
  • Repaired defective prints by re-screening or manually touching up with paint pens or airbrushes when needed.
  • Evaluated screen mesh counts, emulsion type, thickness, squeegee hardness, angle selection based on substrate material being printed.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Followed safety practices to safeguard against injury and damage to property.
  • Processed several orders daily while managing production and shipment systems.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Prepared screens for printing, ensuring proper alignment and tension.
  • Washed and reclaimed screens for future use, minimizing waste.
  • Coordinated with graphic design team to ensure accurate transfer of designs.
  • Applied emulsion and exposed screens using UV light for image setting.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Loaded pallets onto trailers for shipment.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Wrapped items securely using appropriate packing materials.
  • Labeled boxes, crates, and other containers accurately.
  • Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
  • Assisted in the development of efficient processes for packaging items quickly and accurately.

Assistant Supervisor

SUBWAY®Restaurants
Costa Mesa, CA
01.2022 - 05.2022
  • Coordinated daily activities and supervised staff to ensure efficiency.
  • Monitored employee performance and conducted regular reviews to identify areas for improvement.
  • Resolved customer complaints promptly and effectively.
  • Conducted periodic inventory checks to ensure accuracy of stock levels.
  • Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
  • Trained new staff members on company policies, procedures and job expectations.
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Organized inventory for efficient restocking of products.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Monitored temperature of freezers and coolers throughout shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Assisted team members during peak hours when necessary.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Restocked counter supplies and condiment stations cleaned windows and emptied trash cans during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Assistant Warehouse Manager

Atlas Express Padala, Inc.
Fairfield, NC
09.2019 - 12.2021
  • Ensured accuracy of shipping and receiving documents.
  • Monitored inventory levels to ensure efficient stock control.
  • Coordinated with other departments to ensure timely order fulfillment.
  • Maintained records of goods received, stored, shipped, or in process.
  • Oversaw the loading and unloading of incoming and outgoing shipments.
  • Inspected warehouse areas to identify potential hazards and unsafe conditions.
  • Completed periodic inventory counts and maintain accurate warehouse system.
  • Inspected equipment for functionality issues and arranged service actions when needed.
  • Drove forklift to transport items within warehouse or to pick up items from different locations for shipment.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Operated forklifts to fill or empty overhead spaces.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Prepared inventory for shipment by attaching tags and labels.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Resolved any issues or disputes related to shipments promptly and professionally.
  • Loaded and unloaded freight from trucks using forklift equipment.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Wrapped and packaged finished products according to customer specifications.
  • Labeled containers accurately with correct item codes, weight, destination address.
  • Communicated effectively with managers regarding loading schedules and delivery timelines.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Applied shrink wrap to pallets, securing product for storage and shipment.
  • Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Used scanners to track parcel information, condition or receipt.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Secured items in truck by strapping over protective padding.
  • Followed safety protocols while operating machinery such as forklifts or pallet jacks.
  • Palletized boxes to increase movement and shipment efficiency.
  • Assisted sorters by loading trucks with assigned packages for routes.
  • Shrink-wrapped products on many pallets per day.
  • Operated scanners, computers, and other equipment to track orders.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.

Busser/Dishwasher Supervisor

Sushi Wave
Costa Mesa, CA
01.2017 - 02.2019
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Replenished soap dispensers with detergent when necessary.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Restocked main kitchen areas with items from shelves, coolers, and freezers.
  • Hand-washed items unsuitable for machine washing.
  • Ensured timely availability of clean dishes for various meal services.
  • Managed dish area organization and cleanliness.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Notified manager of issues with equipment or breakage.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Assisted in the preparation of large parties and special events to ensure smooth service.
  • Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.
  • Refilled condiments and other supplies at tables and in service areas as necessary.
  • Assisted with dishwashing and related kitchen duties as needed during peak times.
  • Greeted guests with friendliness and professionalism.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Filled and served various beverages for customers.

Education

GED -

Huntington Beach Adult School
Huntington Beach, CA
05-2023

Skills

  • Drawer balancing
  • Product restocking
  • Payment Collection
  • Returns processing
  • Cash Register Operation
  • Product Recommendations
  • POS Systems
  • Customer Assistance
  • Cash handling expertise
  • Organizational abilities
  • Conflict Resolution
  • Staff Training
  • Inventory Management
  • Loading and unloading
  • Logistics Management
  • Supplies inventory
  • Warehouse Operations
  • Shipping and receiving
  • Skilled in [Software]
  • Inventory and Stocking
  • Forklift Operations
  • Heavy Lifting
  • Training Assistance
  • Customer Service Management
  • Motivational Leadership
  • Technical Support
  • Positive Attitude
  • Strong verbal and written communication
  • Team Leadership
  • OSHA regulations compliance
  • Flexible Schedule
  • Strong Ethics

Affiliations

  • fishing
  • maintaining a healthy lifestyle
  • working out and exercising
  • learning new languages
  • researching various philosophical perspectives
  • meditation
  • learning how to play instruments
  • dog owner/animal lover
  • passionate for learning new things
  • positivity
  • selfless, loving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary
Tagalog
Elementary

Certification

  • Food Handlers
  • Servsafe

About Me

Hey there! My name is Luis Alfredo Garcia and I am currently 23 years old. I am very young but have been through so much mentally, and physically that I have gained experience along my journey. I started working at a young age due to my parents having economical and finical obstacles. Despite my circumstances, I was not going to stop and I had no choice but to "go out in the real world", as most individuals would say. During my journey, I discovered many qualities of knowledge and self reflection. I learned and adapted of what it meant to be mentally prepared for any job, including attendance. I understood not to complain about the job description but rather accomplish, learn, and grow. I also learned to be independent and forever respect any job I encountered due to the expertise, experience, and expansion of growth I would take along my journey.

References

References available upon request.

Timeline

Cashier/Prep/Sandwich Artist

Broadway Sandwiches
08.2024 - 10.2024

Shift Leader

Flame Boiler
09.2022 - 07.2024

Assistant Supervisor

SUBWAY®Restaurants
01.2022 - 05.2022

Silk Screen Printer Technician

P.V. Labels
08.2021 - 07.2022

Assistant Warehouse Manager

Atlas Express Padala, Inc.
09.2019 - 12.2021

Busser/Dishwasher Supervisor

Sushi Wave
01.2017 - 02.2019

GED -

Huntington Beach Adult School

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