Luis Garcia
Jacksonville,TX
Summary
Bilingual and reliable grocery stocker with experience in inventory management, product rotation and customer service. Strengths include time management, organization, and ability to work under pressure. Proven ability in maintaining cleanliness of storage areas and assisting customers with locating items. Commitment to efficient operations has contributed significantly to previous workplace productivity.
Overview
4
4
years of professional experience
Work History
Grocery Stocker
Fresh by Brookshire's
Tyler, TX
10.2024 - 01.2025
- Stamped price tags on merchandise, referring to official price lists.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Built promotional displays for featured products in accordance with corporate marketing plans.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Inspected product quality and quantity before restocking shelves with new items.
- Rotated and faced product displays for optimal visual appeal.
- Responded quickly to any customer inquiries or complaints regarding stocked items.
- Assisted customers in locating desired items within the store.
- Greeted customers and retrieved requested products to drive satisfaction.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Operated forklift and pallet jack to transport heavy loads.
Assistant General Manager
Taco Bell
Palestine, TX
02.2024 - 08.2024
- Implemented campaigns and promotions to help with developing goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Prepared and analyzed financial reports to inform budgeting and financial planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Analyzed financial data and prepared reports for senior management.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Coordinated with the General Manager to develop and implement strategic plans.
- Prepared weekly schedules for staff members based on their availability.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
Shift Leader
Taco Bell
Jacksonville, TX
12.2020 - 02.2024
- Identified needs of customers promptly and efficiently.
- Managed daily workflow and scheduled staff for adequate coverage.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Implemented strategies to increase sales and improve service quality.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assisted in the development and implementation of new operational procedures.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Upheld company standards and compliance requirements for operations.
- Coached team members to increase productivity and reduce workplace accidents.
- Assessed reports and adjusted workflows to realign with targets.
- Monitored and maintained equipment to ensure operational efficiency.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Education
High School Diploma -
Jacksonville High School
Jacksonville, TX05-2021
Skills
- Unloading procedures
- Pallet jack usage
- Stock rotation guidelines
- Shelf organization
- Cleaning and sanitizing
- Training and development skill
- Team leadership strength
- Team leadership expertise
- Strategic planning skill
- Inventory control
- Operations oversight
- Food safety and sanitation
- Employee scheduling
- Financial reporting
- Staff development
Languages
Spanish
Native/ Bilingual
Timeline
Grocery Stocker
Fresh by Brookshire's
10.2024 - 01.2025
Assistant General Manager
Taco Bell
02.2024 - 08.2024
Shift Leader
Taco Bell
12.2020 - 02.2024
High School Diploma -
Jacksonville High School
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