Summary
Overview
Work History
Education
Skills
Accomplishments
Foreign Language
Timeline
Generic

Luis Garcia

North Miami,Fl

Summary

Accomplished and goal-driven professional with over 35 years of extensive experience in food & beverage, operations management, and general management. Skilled in sales, planning, logistics processes, negotiating, and closing deals. Motivated and enthusiastic with a proven ability to gain account loyalty and effectively manage budgets, policies, food safety initiatives, human resources, payroll, and accounts payable. Strong focus on diversity awareness and training. Building collaborative relationships and utilizing exceptional communication and motivational skills are the keys to success in managing teams. Confident and accurate leader who thrives on challenges, determined to create a cohesive and successful environment as a hands-on general manager prioritizing client and partner satisfaction. Seeking a challenging and rewarding management position in a growth-oriented organization that offers diverse responsibilities and potential for advancement. Results-driven with a track record of optimizing operational efficiency and leading teams to success. Recognized for fostering a collaborative environment and consistently delivering results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills. Experienced in operational management and team leadership, utilizing strong organizational skills to enhance productivity and customer satisfaction. Proven ability to implement effective strategies for staff development and operational improvement.

Overview

17
17
years of professional experience

Work History

Assistant General Manager

Flanigan’s Restaurants
11.2021 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.

General Manager

Sushi Lucy
04.2018 - 11.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Managing Director

Food Deluxe LLC
03.2015 - 11.2021
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Optimized resource allocation for improved efficiency and profitability across all departments.
  • Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.

General Manager

Lombardi’s Restaurant
10.2012 - 12.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

General Manager

The Plaza Italian Restaurant
03.2009 - 07.2012
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Assistant General Manager

Casablanca Fish and Grill
12.2007 - 02.2009
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Education

Certificate of Technical Studies - Food And Beverage

Cornell University
Online
03-2018

Certificate of Technical Studies - Food & Beverage And Hospitality

Institute of Certified Professional Managers
Online
01-2017

Associate of Science - Culinary Studies

Johnson And Wales University
North Miami, FL
01.2015

Associate of Science - Restaurants and Hotel Management

Ashworth University
Online
01-2015

Certificate of Technical Studies - Restaurant And Bar Management

Ashworth University
Online
01-2014

Certification - HACCP

National Sanitation Foundation
Online
01.2013

Certificate of Technical Studies - Food Science Certification

Cornell University
Ithaca, NY
01.2007

Skills

  • Extensive Hospitality, Food & Beverage Management
  • Solid Front & Back of the House Restaurant’s Operation
  • Critical Procedures and Logistics experience
  • Certified Professional in F&B planning, execution, and supervision of Restaurant operations
  • Extensive experience in Hazard Analysis and Critical Control Points (HACCP), Safety Food Quality (SFQ), and Food Safety Handling (FSH) regulations
  • Service Level Agreement Management

  • Budgeting & Cost Controls
  • Vendor/Inventory Management
  • Team Builder Team Trainer Supervisor
  • Staff management
  • Team leadership expertise
  • Budget control
  • Operations oversight
  • Business development
  • Strategic planning skill

Accomplishments

  • Supervised team of 75 staff members.
  • Documented and resolved customer reviews which led to customer retention.
  • Achieved team cohesion by completing motivational improvements with accuracy and efficiency.
  • Collaborated with team of 5 in the development of Flanigan's Recycling program .

Foreign Language

Spanish (Native Language)
Japanese (low-end level conversational)

Timeline

Assistant General Manager

Flanigan’s Restaurants
11.2021 - Current

General Manager

Sushi Lucy
04.2018 - 11.2021

Managing Director

Food Deluxe LLC
03.2015 - 11.2021

General Manager

Lombardi’s Restaurant
10.2012 - 12.2014

General Manager

The Plaza Italian Restaurant
03.2009 - 07.2012

Assistant General Manager

Casablanca Fish and Grill
12.2007 - 02.2009

Certificate of Technical Studies - Food And Beverage

Cornell University

Certificate of Technical Studies - Food & Beverage And Hospitality

Institute of Certified Professional Managers

Associate of Science - Culinary Studies

Johnson And Wales University

Associate of Science - Restaurants and Hotel Management

Ashworth University

Certificate of Technical Studies - Restaurant And Bar Management

Ashworth University

Certification - HACCP

National Sanitation Foundation

Certificate of Technical Studies - Food Science Certification

Cornell University
Luis Garcia