Luis Garcia
Minneola
Summary
Results-driven sales professional with a proven record across automotive, timeshare, and solar/roofing industries. Consistently exceeds goals, including a store record of 35 vehicles sold in a month and top rankings across multi-dealership groups. Certified expert in multiple automotive brands and skilled at converting leads into closed sales while building long-term customer relationships. Known for consultative selling, clear communication, and delivering measurable results in fast-paced, high-volume environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Timeshare Sales Representative
Summer Bay Orlando by Exploria Resorts
09.2025 - Current
- Hold a steady 28% closing percentage, consistently outperforming the average in a high-volume tour environment.
- Deliver engaging, straight-shooting presentations for guests coming in from advertising promos, giveaway stays, and owner referrals.
- Run the full sales process — from discovery to presentation, objection handling, and signing — without relying on CRM systems; everything is built on skill, rapport, and clear communication.
- Turn 'just-looking' guests into serious buyers by tying vacation ownership to their real lifestyle, and long-term value.
- Work efficiently with the marketing and front-desk teams to maximize qualified tours and keep the flow strong.
- Convert referral traffic at a high rate by building trust quickly, and providing guests with a clear understanding of how ownership works.
- Maintain a professional, pressure-free approach while still pushing toward the close with confidence and intention.
- Recognized for consistent production, reliability, and solid follow-through with guests and managers.
Automotive Sales Representative
Hyundai of Central Florida
08.2022 - 08.2025
- Average 23 vehicles sold per month, consistently ranking among the top producers in a competitive, high-traffic dealership.
- Convert 35% of Internet leads into closed sales, far above industry averages, by responding quickly, qualifying needs, and building trust through clear, direct communication.
- Specialized in online lead handling — email, chat, website inquiries, and third-party platforms — turning digital shoppers into in-store buyers with a smooth, consultative approach.
- Managed the full sales process from the first online touchpoint to delivery, including trade-ins, pricing discussions, and finance options.
- Tailored sales presentations based on customer needs identified during online conversations, cutting down time to close, and boosting customer satisfaction.
- Built a strong pipeline of repeat buyers and referrals through consistent follow-up and relationship-based selling.
- Maintained expert-level knowledge of the Hyundai product lineup, incentives, inventory, and digital retailing tools to guide buyers with confidence.
Solar & Roofing Sales Consultant
Orbit Energy & Power
09.2020 - 08.2022
- Closed 10–12 solar deals per month, with a strong 26% closing rate, consistently outperforming standard door-to-door and in-home solar benchmarks.
- I ran 100% in-person, in-home appointments across the entire state of Delaware, managing a heavy schedule while keeping every presentation sharp and dialed in.
- Worked leads from canvassers, referrals, and online inquiries, meeting homeowners where they were, and adjusting the pitch based on how they came into the pipeline.
- Broke down each homeowner’s energy bill line by line, showing real usage patterns, annual cost trends, and exactly how a solar system would cut long-term expenses.
- Delivered clear, numbers-focused consultations covering system design, production estimates, state incentives, net metering, and financing options — no fluff, just straight value.
- Sold roofing services whenever upgrades were needed to support solar installation, keeping customers from having to deal with multiple contractors, and avoiding project delays.
- Coordinated with site surveyors, roofing crews, and install teams to keep jobs on track and ensure a smooth experience from the first appointment to activation.
- Handled objections with confidence — roof age, cost fears, HOA rules, long-term ROI — using a simple, factual approach that built trust quickly.
- Built a steady stream of referral business by staying in close communication throughout the installation timeline, and making the process easy for homeowners.
- Stayed current on Delaware utility policies, net-metering rules, incentives, and financing guidelines to deliver accurate information every time.
Automotive Sales Consultant
Millsboro Chrysler, Dodge, Jeep and Ram
04.2016 - 08.2020
- Top salesperson at the store, consistently delivering 20 or more vehicles sold per month across new and pre-owned inventory.
- Ranked in the top 5 salespeople company-wide for the Preston Automotive Group, which includes more than 10 dealerships across multiple brands.
- Earned Certified Expert status with Chrysler, Dodge, Jeep, and Ram by completing advanced product training and brand-specific courses, allowing me to present vehicles with deeper technical, performance, and feature knowledge.
- Delivered high-converting sales presentations built on product expertise, clear communication, and a straightforward, customer-first approach.
- Guided customers through the entire sales process — needs assessment, vehicle selection, test drives, pricing, trade evaluations, and financing — while keeping deals clean and efficient.
- Built strong relationships that translated into steady repeat business and referrals, helping to maintain a consistent monthly pipeline.
- Collaborated closely with management, finance, and BDC to streamline deal flow, reduce bottlenecks, and support high-volume days.
- Stayed sharp on incentives, rebates, financing programs, and new-model releases to keep customers accurately informed and confident in their decisions.
- Maintained a reputation for reliability, professionalism, and strong follow-through, contributing to the store’s high customer satisfaction scores.
Automotive Sales Consultant
Hertrich Capitol of Dover, Delaware
12.2010 - 03.2016
- Rose from a solid 15-car-per-month performer to consistently selling 20+ vehicles per month, becoming one of the top three salespeople in the store.
- Winner of a company-wide Hertrich sales competition, earning the top spot for the most vehicles sold over a 3-month period across the entire group.
- I worked for the largest automotive group in Delaware, with 25+ dealerships, and consistently held my own among some of the highest-producing sales teams in the region.
- Achieved Mazda and Lincoln certification, completing advanced brand and product training to deliver deeper expertise during presentations, test drives, and feature breakdowns.
- Built a strong customer pipeline through consultative conversations, quick follow-up, and a reputation for being straightforward, and easy to work with.
- Handled the full sales process — needs assessment, product presentation, pricing, trade evaluation, and finance coordination — while maintaining high customer satisfaction scores.
- Known for turning 'just looking' walk-ins into serious buyers by focusing on real needs, long-term value, and clear explanations of trim levels, features, and incentives.
- Collaborated tightly with management, finance, and the BDC team to increase appointment show rates, and maintain strong monthly volume.
- Earned repeat business and referrals through consistency, honest communication, and delivering a smooth, no-nonsense buying experience.
Education
Automotive Technology - Automotive
Lincoln Technical Institute
Philadelphia, PA02-2012
High School Diploma -
Lake Forest High School
Felton, DE06-2002
Skills
- Objection handling
- CRM proficiency
- Persuasive communication
- Closing deals
- Teamwork
- Relationship Building
- Organization
- Adaptability
- Networking
- Customer service
- Problem-solving
- Goal setting
Accomplishments
- Set the store record at Millsboro CDJR for most cars sold in a single month: 35 vehicles.
- Consistently exceeded sales goals, averaging 20–23+ vehicles sold per month across multiple dealerships, including Hyundai of Central Florida, Millsboro CDJR, and Hertrich Capitol of Dover.
- Achieved Top Salesperson recognition at multiple dealerships, ranking in the Top 1–5 across multi-store groups with 10+ and 25+ locations.
- Won company-wide sales competitions, including recognition for most vehicles sold over a 3-month period.
- Earned brand certifications (Mazda, Lincoln, Chrysler, Dodge, Jeep, Ram, Hyundai), completing advanced training to become a product expert and deliver higher-value presentations.
- Excelled in Internet lead conversion, turning up to 35% of digital leads into closed sales.
- Closed 10–12 solar deals per month with a 26% closing rate, selling roofing as needed to facilitate solar installations.
- Built strong referral pipelines and repeat business across all industries by establishing trust, maintaining follow-up, and delivering a seamless customer experience.
- Expert at consultative selling, tailoring presentations to client needs, breaking down complex information (e.g., energy bills, vehicle features, financing options) into clear, actionable guidance.
- Demonstrated statewide and multi-location coverage, managing schedules and travel efficiently while maintaining high production and customer satisfaction.
Certification
Associates degree in Automotive Technology from Lincoln Technical Institute.
- Licensed Real Estate Agent
Languages
Spanish
Timeline
Timeshare Sales Representative
Summer Bay Orlando by Exploria Resorts
09.2025 - Current
Automotive Sales Representative
Hyundai of Central Florida
08.2022 - 08.2025
Solar & Roofing Sales Consultant
Orbit Energy & Power
09.2020 - 08.2022
Automotive Sales Consultant
Millsboro Chrysler, Dodge, Jeep and Ram
04.2016 - 08.2020
Automotive Sales Consultant
Hertrich Capitol of Dover, Delaware
12.2010 - 03.2016
Automotive Technology - Automotive
Lincoln Technical Institute
High School Diploma -
Lake Forest High School