Luis Garcia-Marcano
Business Manager
Texas City,USA
Summary
A results-driven leader with over a decade of experience building and nurturing high-performing teams. My deep understanding of operational procedures and best practices has fueled the development and execution of impactful initiatives, consistently exceeding targets and setting new standards. My leadership fosters a culture of excellence, driving quality and compliance in every aspect of the operation. I excel at conducting thorough inspections, implementing effective training programs, and adeptly resolving operational challenges to ensure seamless efficiency and continuous improvement.
Overview
16
16
years of professional experience
Work History
SQF Practitioner
Creative Specialty Food Solutions
12.2023 - Current
- Develop, implement, and maintain SQF food safety and quality systems: This includes creating an SQF plan, documenting procedures, managing food safety hazards, and ensuring all operational steps adhere to SQF standards.
- Conduct verification and validation activities: Perform internal audits to assess the SQF system's effectiveness and identify improvement areas. Validate that implemented controls are effective in preventing food safety hazards.
- Train and educate staff on SQF principles and procedures: Ensure all personnel involved in food production understand and follow established safety protocols.
- Manage documentation and recordkeeping: Maintain accurate and complete records of all SQF activities, including audits, corrective actions, and training documents.
- Liaise with SQF auditors and certification bodies: Facilitate the certification process and address any auditor inquiries or concerns.
- Stay updated on changes and updates to the SQF Code: Continuously learn and adapt to evolving regulations and best practices in food safety.
Consumer Safety Inspector
USDA (FSIS)- Dallas District, TX
01.2018 - 12.2023
- Prepared detailed documentation of non-compliance records and determined if regulatory action was necessary
- Improved consumer safety by conducting thorough inspections and enforcing compliance with federal regulations.
- Reduced foodborne illness outbreaks by ensuring proper sanitation practices were followed in inspected establishments.
- Identified potential health hazards and contamination risks through comprehensive facility assessments.
- Enhanced product quality standards by implementing rigorous inspection protocols and procedures.
- Oversaw consumer protections like economic adulteration and misbranding
- Communicated with plant managers, owners, and others to explain legal and regulatory requirements.
- Collaborated with management teams to develop corrective action plans for identified deficiencies, promoting a safer production environment.
Lead Consumer Safety Inspector
USDA (FSIS)- Alameda District, CA
12.2015 - 10.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved agency goals by developing and executing strategic plans and performance metrics.
- Enhanced inspection efficiency by streamlining processes and implementing new procedures.
- Improved overall safety compliance by conducting thorough inspections and providing detailed reports to management.
- Mentored junior inspectors, sharing knowledge and best practices for improved team performance.
- Managed inspection schedules to ensure the timely completion of projects without compromising quality or safety standards.
- Monitored the inspector's quality performance.
Consumer Food Inspector
USDA (FSIS)- Alameda District, CA
01.2011 - 01.2015
- Ensured compliance with regulatory requirements, verified hazards, reviewed records, observed plant operations, and conducted hands-on checks
- Recorded instances of non-compliance and assessed the effectiveness of corrective or preventative measures
- Educated business owners on proper pest management strategies, contributing to cleaner environments within inspected properties.
- Monitored employee hygiene practices during inspections, emphasizing the importance of personal cleanliness in maintaining overall food safety standards.
- Oversaw consumer protection activities and communicated with plant managers and owners
- Inspected and certified export products
- Resolved problems and clarified differences in interpretation regarding HACCP and other food safety or consumer protection requirements.
- Enhanced food safety by conducting thorough inspections of food establishments and production facilities.
- Assisted in reducing the risk of foodborne illnesses through diligent monitoring and enforcement of proper sanitation practices.
Veterinary Food Inspection/ Military Food Grader
US ARMY, F.T. Lewis, WA
01.2008 - 01.2010
- Inspected food products for human consumption, utilized statistical sampling methods, conducted sensory evaluations, evaluated packaging and marking requirements, classified defects, and advised warrant officers
- Collected and transmitted samples for testing, identified unsanitary conditions, and operated inspection equipment
- Followed approved standards of conduct and reported suspected fraud.
- Detected abnormalities with visual inspections, hand-held instruments, and basic physical tests.
- Analyzed raw foods to determine suitability for human and animal consumption.
- Identified and resolved problems affecting the quality of work or safety of the job site.
- Documented inspections, assignments, and task completion to comply with DOD policies.
- Opened sealed containers and checked for spoilage due to improper handling and transportation.
- Labeled picked items with correct information such as price, expiration dates, and addresses.
Maintenance Supervisor
Puerto Rico Health Department
01.2001 - 01.2008
- Oversaw upkeep of buildings, equipment, and grounds
- Assigned tasks to maintenance workers, determined necessary materials and supplies, and transferred personnel and equipment between projects
- Kept records of employee work hours and performed general maintenance duties
- Oversaw repairs, renovations, and new construction projects
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and cost-effectiveness.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergencies.
- Fostered a positive work environment that led to high employee morale and retention rates while consistently meeting performance expectations.
- Assisted in the planning and executing facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
- Paid close attention to guidelines, specifications, and detailed instructions to adhere to strict operational and maintenance regulations continuously.
Education
Business Management bachelor's degree - Business marketing
University of Turabo - AGM University System, 01171900
Puerto Rico, USA05.2011
Food Protection Manager Serve Safe Certification
Mastering SQF, Edition 9: Food Manufacturing
11.2023
HACCP Principles and GMP's Certification
11.2023
Food Inspection Diploma -
Army Medical Department Center and School, Department of Veterinary Science at the Food Safety and Defense Branch
Fort Sam Houston, San Antonio06.2008
Skills
- Business Administration
- Staff Management
- Staff Supervision
- Team Leadership
- Team Development
- Culture Development
- Policies and Procedures
- Recruiting and Hiring
- Effective communication
- Task prioritization
- Emotional intelligence
- Customer Service Management
Languages
English
Spanish
Membership
Association of Management Students
Timeline
SQF Practitioner
Creative Specialty Food Solutions
12.2023 - Current
Consumer Safety Inspector
USDA (FSIS)- Dallas District, TX
01.2018 - 12.2023
Lead Consumer Safety Inspector
USDA (FSIS)- Alameda District, CA
12.2015 - 10.2018
Consumer Food Inspector
USDA (FSIS)- Alameda District, CA
01.2011 - 01.2015
Veterinary Food Inspection/ Military Food Grader
US ARMY, F.T. Lewis, WA
01.2008 - 01.2010
Maintenance Supervisor
Puerto Rico Health Department
01.2001 - 01.2008
Business Management bachelor's degree - Business marketing
University of Turabo - AGM University System, 01171900
Food Protection Manager Serve Safe Certification
Mastering SQF, Edition 9: Food Manufacturing
HACCP Principles and GMP's Certification
Food Inspection Diploma -
Army Medical Department Center and School, Department of Veterinary Science at the Food Safety and Defense Branch
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