Luis Garcia Fernandez

Property Manager

Melo Group

Miami, FL

01.2020 - 08.2024

Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Managed all maintenance requests from tenants in a timely manner.
Provided guidance and support to junior team members in order to facilitate their professional development.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Processed evictions when necessary in accordance with state laws and procedures.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.