Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis German

Boston,MA

Summary

Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Service-oriented driver with 3 years of experience delivering food to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver food on time.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

GrubHub
07.2020 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Team Member

Whole Foods Market Inc
05.2014 - 02.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Learned all required tasks quickly to maximize performance
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods

Team Member

Whole Food Market
05.2014 - 02.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

GED -

Francisco G. Billini
Bani,Dominican Republic
06.1986

Skills

  • Inquiry Response
  • Recordkeeping Requirements
  • Basic Housekeeping
  • Customer Needs Assessments
  • Customer Service

Certification

  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Food Delivery Driver

GrubHub
07.2020 - Current

Team Member

Whole Foods Market Inc
05.2014 - 02.2019

Team Member

Whole Food Market
05.2014 - 02.2019

GED -

Francisco G. Billini

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Luis German