Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Gomez

Seguin,TX

Summary

Great and strong customer service skills, with the adaptability to work with highly skilled teams, and good quality computer skills. I also have hardworking years in production. Always willing to learn new skills and tools.

Overview

4
4
years of professional experience

Work History

Production Worker

FCA Packaging
Seguin, Texas
08.2024 - 08.2025
  • Maintained cleanliness of work area to meet safety standards.
  • Loaded and unloaded materials for production processes effectively.
  • Collaborated with team members to ensure smooth workflow.
  • Followed instructions to assemble packaging components accurately.
  • Conducted quality checks on finished products before shipment.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Communicated with team members regarding tasks assigned during shift.
  • Reported any issues to supervisor immediately for resolution.
  • Inspected product quality prior to packaging and shipment.
  • Ensured proper labeling of completed products before shipping out.

Sales Representative

Cricket Wireless
Seguin, Texas
09.2023 - 03.2024
  • Assisted customers with product selection and inquiries.
  • Maintained organized inventory on sales floor and stockroom.
  • Processed transactions accurately using point-of-sale system.
  • Collaborated with team to achieve daily sales goals.
  • Conducted product demonstrations for customer engagement.
  • Handled customer complaints and resolved issues efficiently.
  • Developed key customer relationships to increase sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Reviewed monthly performance against targets set by management team.
  • Researched competitors' products, prices, and sales techniques.
  • Identified opportunities for cross-selling additional products and services.

Security Guard

Kerberos International
New Braunfels, Texas
09.2021 - 04.2022
  • Monitored premises to maintain a safe and secure environment.
  • Conducted regular patrols to deter unauthorized access and suspicious activity.
  • Responded promptly to alarms and incidents, ensuring safety protocols were followed.
  • Assisted visitors with inquiries, providing directions and information as needed.
  • Documented daily activities and incidents in detailed reports for management review.
  • Collaborated with law enforcement during emergencies, facilitating effective communication.
  • Enforced company policies and procedures to promote a secure workplace culture.
  • Operated surveillance equipment to monitor activities across various locations effectively.
  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed incident reports regarding violations of policies or procedures.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Investigated suspicious activity and reported findings to management.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Education

High School Diploma -

Johnny Economedes High School
Edinburg, TX
05-2012

Skills

  • CPR Certified
  • Bilingual (English and Spanish)
  • Security
  • Computer Skills
  • Scissor Lift
  • Fast learning
  • Being a Lead
  • Delivery Driver
  • Customer service
  • Cash handling
  • High Empathy in customer Interaction
  • Critical thinking in crisis scenarios
  • Production assembly
  • Material handling
  • Sales techniques
  • Inventory management
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Safety management
  • Loading and unloading protocols
  • Equipment operation
  • Customer focus
  • Packing and shipping
  • Materials handling
  • Hand tools
  • Forklift certification
  • Product packaging
  • Inventory and stocking

Languages

English
Professional
Spanish
Professional

Timeline

Production Worker

FCA Packaging
08.2024 - 08.2025

Sales Representative

Cricket Wireless
09.2023 - 03.2024

Security Guard

Kerberos International
09.2021 - 04.2022

High School Diploma -

Johnny Economedes High School

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Luis Gomez