Luis Gonzalez

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

• Hired, trained and built high-performing team of sales representatives.
• Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
• Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
• Solved complex problems to increase sales effectiveness and streamline business direction.
• Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
• Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
• Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.

• Educated clients on available community resources, connecting them with essential services to improve their quality of life.
• Assisted with advanced arrangements for individuals and couples.
• Helped clients select caskets, markers and memorial options.
• Evaluated client progress regularly, adjusting intervention strategies as needed to optimize outcomes over time.
• Supported families on day of interment to resolve any problems and answer questions.
• Visited hospitals, nursing homes and hospice facilities to build relationships and give presentations.
• Coordinated paperwork and required records to meet all business and legal requirements.

• Increased sales revenue by developing and implementing effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Collaborated with sales team to identify customer needs and provide tailored financial solutions.
• Developed and maintained strong relationships with lenders to ensure smooth and efficient funding process.
• • Provide customers with information on how to handle financing and insurance coverage by giving them a list of possible options.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Automotive Staffed Events.

• Generate effective mail campaigns that guarantee large turnouts for your events.
• Boosted sales performance by efficiently coordinating office tasks and supporting the sales team.
• handling inquiries as well as closing deals.
• Help your business generate more sales.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team

• Built relationships with customers to encourage repeat business.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Followed up with existing customers to provide additional support and address concerns.