LUIS GONZALEZ
363 E Wacker Drive Chicago,IL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
PAUL MITCHELL THE SCHOOL AT LOMBARD
Lombard, IL
11.2021 - 10.2022
- Foiling
- Highlights
- Balayage
- Styling
- Select Extensions
Sales/Floor Manager
Fortpitt Hotel Furniture
Chicago, IL
01.2019 - 10.2021
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Maintained high level of security and safety awareness within store to protect personnel, customers and merchandise.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Developed and implemented strategies to increase customer satisfaction and sales volume.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
Waiter/Bartender
Chapala Mexican Restaurant
McCall, ID
01.2016 - 01.2018
- Checked with customers to ensure that they were enjoying their meals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Host/Server/BusBoy
Pueblo Lindo
McCall, ID
05.2014 - 06.2016
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Contributed to team efforts by accomplishing related tasks as needed.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
Education
Beauty School -
PAUL MITCHELL THE SCHOOL
Lombard, IL10.2022
High School -
HEARTLAND HIGHSCHOOL
01.2014
Timeline
PAUL MITCHELL THE SCHOOL AT LOMBARD
11.2021 - 10.2022
Sales/Floor Manager
Fortpitt Hotel Furniture
01.2019 - 10.2021
Waiter/Bartender
Chapala Mexican Restaurant
01.2016 - 01.2018
Host/Server/BusBoy
Pueblo Lindo
05.2014 - 06.2016
Beauty School -
PAUL MITCHELL THE SCHOOL
High School -
HEARTLAND HIGHSCHOOL
Similar Profiles
Diana PerezDiana Perez
Cosmetology Student at Paul Mitchell the School LombardCosmetology Student at Paul Mitchell the School Lombard
Elissa LePoireElissa LePoire
Marketing and Recruitment Leader at Paul Mitchell the School LombardMarketing and Recruitment Leader at Paul Mitchell the School Lombard
Elena OsbunElena Osbun
Cosmetology Student Stylist at Paul Mitchell The SchoolCosmetology Student Stylist at Paul Mitchell The School
Derrick JonesDerrick Jones
Bureau of Internal Affairs at Chicago Police DepartmentBureau of Internal Affairs at Chicago Police Department
Lakecha MurphyLakecha Murphy
Sales Associate at Buger KingSales Associate at Buger King