Luis Gonzalez
Broken Arrow,OK
Summary
Results-driven Process Technician with expertise in operational efficiency, preventive maintenance, and continuous improvement. Proven ability to enhance team performance and deliver high-quality products through effective training and collaboration.
Overview
8
8
years of professional experience
Work History
Process Technician
Whirlpool Corp De
Tulsa, OK
01.2018 - Current
- Operated and maintained automated production equipment to ensure optimal efficiency.
- Monitored quality control processes to uphold product standards and reduce defects.
- Collaborated with cross-functional teams to troubleshoot production issues effectively.
- Trained new employees on operational procedures and safety protocols to enhance team performance.
Sales Representative
Hotel Planners Expedia Travel Agent
Florida
08.2019 - 05.2026
- Developed tailored travel solutions for clients, enhancing customer satisfaction and loyalty.
- Cultivated relationships with corporate clients, driving repeat business and referrals.
- Analyzed market trends to identify growth opportunities in travel packages and services.
- Trained junior sales representatives on best practices in client engagement and service delivery.
Education
High School Diploma -
Buffalo High School
Buffalo Missouri06-2005
Skills
- Process flows
- Continuous improvement
- Operational efficiency
- Preventive Maintenance
Languages
English
Native or Bilingual
Timeline
Sales Representative
Hotel Planners Expedia Travel Agent
08.2019 - 05.2026
Process Technician
Whirlpool Corp De
01.2018 - Current
High School Diploma -
Buffalo High School