Luis Gonzalez Jr
Los Angeles,CA
Summary
Dedicated and compassionate individual with over 7 years of experience providing support to individuals in diverse settings. Skilled in case management, intake assessments, and providing essential services. Adept at managing administrative tasks, ensuring compliance with regulations, and coordinating services across multiple organizations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Inclusion Services LLC
Downey , CA
03.2022 - Current
- Managed intake and assessment for new clients, ensuring that all information was accurate and complete, and that eligibility determinations were made.
- Directed clients to appropriate social services, and assisted them in navigating application processes for government assistance, housing programs, and healthcare services.
- Provided clerical support, including scheduling appointments, answering inquiries, and preparing reports for senior staff.
- Monitored case files for accuracy and updated information as necessary, ensuring compliance with state and federal regulations.
- Delivered case management services to a caseload of over 50 clients, improving access to resources and services.
Lead Job Coach/Clerical Support
Parenthood & Family Partners
Huntington Park, CA
07.2020 - 03.2022
- Provided clerical support in a busy social services office, answering phone calls, scheduling appointments, and managing client records.
- Assisted with data entry, maintaining accurate client information in both electronic and physical files.
- Collaborated with team members to ensure smooth operations and the timely completion of administrative tasks.
- Developed and maintained filing systems to ensure the timely retrieval of client and case information.
Behavioral Service Provider
Empower Unlimited Potential
Huntington Park, CA
08.2017 - 07.2020
- Provide crisis intervention and counseling services as needed.
- Maintain case records and documentation to comply with agency guidelines, state regulations, and ethical standards.
- Teach clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.
- Quickly respond to crisis situations when severe mental health, and behavioral issues arise.
Education
High School Diploma -
South East High School
South Gate, CA05-2013
Some College (No Degree) - Sociology
East Los Angeles College
Monterey Park, CASkills
- Team management
- Schedule development
- Workflow management
- Meeting coordination
- Billing
- Training and coaching
- Data entry
- Clerical support
Certification
- First Aid/CPR Certified, Inclusion Services, LLC
- Crisis Intervention Training, Inclusion Services, LLC
Timeline
Lead Supervisor
Inclusion Services LLC
03.2022 - Current
Lead Job Coach/Clerical Support
Parenthood & Family Partners
07.2020 - 03.2022
Behavioral Service Provider
Empower Unlimited Potential
08.2017 - 07.2020
- First Aid/CPR Certified, Inclusion Services, LLC
- Crisis Intervention Training, Inclusion Services, LLC
High School Diploma -
South East High School
Some College (No Degree) - Sociology
East Los Angeles College
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