Luis Gonzalez Orellana
Hyattsville,MD
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
13
13
years of professional experience
Work History
Caterer Server
Independant Contract
09.2016 - Current
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Set up and broke down kitchen for service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
General Manager & Cook
La Tia Carmen Restaurant
05.2022 - 08.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new members.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assistant General Manager
La Pampa Argentina
02.2011 - 07.2016
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
Skills
- Quality Assurance
- Kitchen Staff Management
- Sanitation Guidelines
- Food and Beverage Service
- Safe Food Handling
- Inventory Management
- Coaching and Mentoring
- Food Preparing, Plating, and Presentation
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
General Manager & Cook
La Tia Carmen Restaurant
05.2022 - 08.2023
Caterer Server
Independant Contract
09.2016 - Current
Assistant General Manager
La Pampa Argentina
02.2011 - 07.2016