Luis Green

Managed staff scheduling and addressed employee concerns promptly.
Monitored inventory levels and coordinated supply orders as needed. Maintained high standards of customer service and satisfaction. Collaborated with vendors to secure quality ingredients for menu items. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, and sales.
Established and maintained effective communication with staff members to ensure efficient operations.
Developed strategic initiatives and promos to improve weekly sales. Administered employee discipline through verbal and written warnings. Managed catering operations for corporate and private events Coordinated with kitchen staff to ensure timely food preparation

Oversaw daily operations to ensure the efficiency and quality of corporate and social events.
03/2015 to 09/2025
Staff management Budgeting and forecasting Customer service excellence Inventory management Vendor negotiation Operational strategy development
A/V systems expertise Software proficiency
Collaboration platforms Event logistics
Team communication Decision making
Event management and promotion
Schedule management Proficient in toast POS
LANGUAGES
Collaborated with departments to streamline processes and improve communication.
Implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Maintained client relationships to grow business and improve account retention.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Coordinated event logistics for large-scale corporate functions and conferences.
Created detailed post-event reports outlining successes and areas for improvement.
Maintained records pertaining to expenses, invoices, payments related to events.