Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Luis Gutierrez

Sanford

Summary

Dynamic business owner with a proven track record at Gutierrez Tree Service, excelling in customer relations and strategic decision-making. Enhanced profitability through effective budgeting and employee training, while fostering a high-performing team. Recognized for streamlining operations and delivering exceptional service, resulting in increased customer satisfaction and repeat business.

Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.

Overview

16
16
years of professional experience

Work History

Business Owner

Gutierrez Tree Service
02.2022 - Current
  • Managed daily operations, ensuring efficient scheduling and resource allocation for tree service projects.
  • Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
  • Oversaw budgeting and financial planning, optimizing expenses while maintaining service quality.
  • Trained and mentored team members in safety protocols and best practices for tree care services.
  • Established strong client relationships, resulting in repeat business and positive referrals within the community.
  • Streamlined workflow processes, improving overall efficiency and reducing project turnaround times.
  • Conducted site assessments to determine project requirements, scope, and equipment needs effectively.
  • Ensured compliance with local regulations regarding tree removal and maintenance services for client projects.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Cultivated strong online presence, managing social media platforms to engage with customers and build community.
  • Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Level 3 Technician

Pentair Water Pool And Spa
07.2010 - 02.2022
  • Diagnosed and repaired complex pool and spa equipment, ensuring optimal performance and customer satisfaction.
  • Led troubleshooting efforts for electrical and mechanical systems, enhancing operational efficiency and reducing downtime.
  • Trained junior technicians on repair techniques and safety protocols, fostering a culture of continuous learning.
  • Implemented process improvements for maintenance procedures, resulting in streamlined workflows and increased productivity.
  • Developed technical documentation for repair processes, improving knowledge sharing within the team.
  • Utilized diagnostic tools to identify system failures accurately, facilitating timely repairs and minimizing service delays.
  • Continuously updated professional skillset through ongoing training programs, staying current on emerging technologies relevant to the field.
  • Reduced equipment repair costs through diligent preventive maintenance and accurate diagnostics of issues.
  • Mentored junior technicians, sharing valuable knowledge and best practices to enhance team capabilities overall.
  • Delivered exceptional results under tight deadlines, completing urgent repair requests in a timely manner without compromising quality standards.
  • Exceeded annual performance targets consistently throughout tenure as a Level 3 Technician, earning recognition from management for outstanding contributions.
  • Streamlined operations by automating manual processes, improving overall efficiency for the company.

Heating, Ventilation, and Air Conditioning Installer

Romanoff HVAC
03.2009 - 06.2010
  • Installed HVAC systems following industry standards and safety protocols.
  • Conducted routine maintenance and troubleshooting on residential and commercial units.
  • Collaborated with team members to improve installation processes and workflow efficiency.
  • Trained junior technicians on equipment handling and best practices in HVAC installation.
  • Ensured compliance with local building codes and regulations during installations.
  • Implemented energy-saving solutions like programmable thermostats during installations leading to lower utility bills for clients over time.
  • Collaborated with team members to complete complex installation projects within tight deadlines.

Education

High School Diploma -

San Ignacio De Loyola
Guatemala CA
10-1994

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Work Planning and Prioritization
  • Employee training
  • Team collaboration and leadership
  • Performance improvement
  • Strategic Decision-making
  • Issue resolution
  • Professional networking

Accomplishments

  • Achieved Satisfactory work through effectively helping with any tasks needed.
  • Supervised team of 3 staff members.
  • Achieved exceptional results by completing TreeService with accuracy and efficiency.

Languages

Spanish
Native or Bilingual
English
Full Professional

Interests

  • I enjoy helping others and giving back to the community
  • Cooking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Watching Movies and TV Shows
  • Learning new cooking techniques and expanding my culinary skills
  • Animal Care
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Music
  • I like working with my hands and fixing things
  • Woodworking
  • I enjoy cooking for friends and family gatherings
  • Camping
  • Growing herbs, vegetables, or fruits in home gardens
  • I like trying new recipes and food trends
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Bread Making
  • Personal Development and Self-Improvement

Timeline

Business Owner

Gutierrez Tree Service
02.2022 - Current

Level 3 Technician

Pentair Water Pool And Spa
07.2010 - 02.2022

Heating, Ventilation, and Air Conditioning Installer

Romanoff HVAC
03.2009 - 06.2010

High School Diploma -

San Ignacio De Loyola

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