Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Hernandez

dacono,Colorado

Summary

Dynamic and results-driven Manager at Antonios Pizza, skilled in team leadership and strategic planning. Enhanced customer satisfaction through effective conflict resolution and developed high-performing teams. Proven ability to streamline workflows, achieving significant cost savings while fostering a collaborative work environment. Strong communicator with a focus on continuous improvement and staff development.


Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience

Work History

Manager/ Recipe Devolper/Executive Sous Chef

Antonios Pizza
07.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved marketing to attract new customers and promote business.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Sous Chef

J.P'S Cuisine
08.2023 - 03.2024
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.

Line Cook /Junior Sous Chef

Nicolos Pizza
08.2022 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Assisted in budget management, helping to reduce kitchen operational costs without compromising on quality.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.

Assembly Line Worker

BI Incorperated
10.2021 - 08.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Conducted quality assurance inspections on finished components and identified issues.

Grill Cook /Kitchen Manager in Training

Chipotle
06.2018 - 10.2021
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Grilled meats and seafood to customer specifications.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Ensured timely delivery of orders, managing multiple grill stations simultaneously.
  • Optimized grill temperatures for different foods, enhancing taste and texture.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Conducted regular equipment maintenance checks so as not only prolong their lifespan but also maintain consistent performance levels throughout daily use.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Developed unique events and special promotions to drive sales.
  • Purchased food and cultivated strong vendor relationships.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maximized quality assurance by completing frequent line checks.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Adhered to strict food safety regulations and hygiene standards.
  • Prepared meals according to customer specifications.

Education

High School Diploma -

Niwot High School
Niwot, CO
07-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Relationship building
  • Strategic planning
  • Efficient shift planning
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Manager/ Recipe Devolper/Executive Sous Chef

Antonios Pizza
07.2024 - Current

Sous Chef

J.P'S Cuisine
08.2023 - 03.2024

Line Cook /Junior Sous Chef

Nicolos Pizza
08.2022 - 08.2023

Assembly Line Worker

BI Incorperated
10.2021 - 08.2022

Grill Cook /Kitchen Manager in Training

Chipotle
06.2018 - 10.2021

High School Diploma -

Niwot High School

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Luis Hernandez