Luis Hernandez
Tulare,CA
Summary
Dynamic retail professional with experience at AT&T Mobility, excelling in customer relationship management and inventory management. Proven ability to enhance customer satisfaction through exceptional service and effective troubleshooting of hardware issues. Strong teamwork and time management skills contributed to achieving sales targets and optimizing store operations.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
AT&T Mobility
02.2016 - Current
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
Farm Laborer
Grimmius Cattle
03.2011 - 02.2016
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
Education
No Degree - Mass Media Communications
College of The Sequoias
Visalia, CAHigh School Diploma -
Tulare Western High School
Tulare, CA06-2009
Skills
- Teamwork and collaboration
- Time management
- POS system operations
- Policy and procedure adherence
- Product recommendations
- Diagnostics for retail hardware malfunctions
- Inventory audits
- Positive and professional
- Product Troubleshooting
- Customer Relationship Management
- Inventory Management Systems
- Data Entry and Sales Reporting
- Digital Scheduling and Task Management Tools
- Networking Knowledge
- Handling and Demonstrating Consumer Electronics
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
AT&T Mobility
02.2016 - Current
Farm Laborer
Grimmius Cattle
03.2011 - 02.2016
No Degree - Mass Media Communications
College of The Sequoias
High School Diploma -
Tulare Western High School
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