LUIS HERRERA
COVINGTON,KY
Summary
Receives and deliver goods in fast-paced warehouse settings. Diligently moves materials with organized approaches and safe equipment operations skills. Team-oriented and efficient in meeting challenging daily demands.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
Erlanger, KY
10.2022 - Current
- Responded to advanced issues with professional and relationship-focused approach.
- Monitored process performance to ensure compliance with established standards.
- Identified areas for improvement and recommended solutions to optimize processes.
- Provided support to team members in resolving process-related issues.
- Assisted in the development of efficient and effective process protocols.
Learning Ambassador
Amazon
Hebron, KY
10.2020 - Current
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Lead Supervisor
Mastercorp Resort Housekeeping Services
Virginia Beach, VA
02.2017 - 12.2019
- Supervised, trained and guided team by coaching on daily activities.
- Monitored daily operations for quality and adherence to work order specifications.
- Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached staff members to develop long-term career goals.
- Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
Education
High School Diploma -
Licfeo Newmann
Colombia12.2004
Skills
- Freight Labeling
- Product Verification
- Shipping and Receiving
- Safety Procedures
- Teamwork and Collaboration
- Attention to Detail
- Wrapping and Boxing
- Warehouse Operations
- Problem-Solving
- Product Packaging
- Order Fulfillment
- Shipment Receiving
- Cleaning and Sanitizing
Languages
English
Professional
Spanish
Professional
Timeline
Process Assistant
Amazon
10.2022 - Current
Learning Ambassador
Amazon
10.2020 - Current
Lead Supervisor
Mastercorp Resort Housekeeping Services
02.2017 - 12.2019
High School Diploma -
Licfeo Newmann