Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Languages
Timeline
Generic

Luis Herrera

Los Angeles

Summary

Self motivated leader with 6+ years in Retail and Fulfillment management . Motivational team player with strong communication and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

10
10
years of professional experience

Work History

Shift Leader

DoorDash
08.2021 - Current
  • Successfully lead one of the top 10 DashMart's in the country located in downtown, Los Angeles reaching up to 4,000 orders a week and being one of the top 5 fastest sites in order fulfillment.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Tracked and analyzed numerous KPI's and helped develop several strategic operational processes to increase efficiency and meet goals week over week
  • Appointed site safety lead, informed and distributed best safety practices to all members of the facility through social posts and verbal communication
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Successfully led multiple initiatives in boosting sites order volume leading to 500 daily orders gained in some instances
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Amazon Fulfillment Associate

Amazon.com
11.2020 - 04.2021
  • Picked customer orders on all levels of a multi-level mezzanine, sort, pack, shipped customer orders, and troubleshoot problems to resolution
  • Checked product on inbound / outbound to ensure that items and quantities are correct and that there are no errors
  • Safely and efficiently box/package customer products converted from raw material to ship-able goods utilizing box taper machines and manual packaging methods
  • Expected to understand aspects of production; adhere to strict safety, quality, and production standards.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Followed procedures at all times for personal and team safety.

Key Holder

Hollister Co
07.2015 - 02.2021
  • Supervised over 10 employees responsible for assuring all incoming inventory was processed and organized correctly and efficiently with set given time
  • Responsible for maximizing the store selling potential by effectively training and supervising stock and sales associate on all merchandising handling processes
  • Efficiently and effectively implement new methods to process shipment, replenish the floor, and carry out the daily duties of the store in order to exceed store standards
  • Provide store management with productivity updates; proactively identifying and communicating feedback on associate performance.
  • Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
  • Directed team in maintenance of department stock levels and visually appealing look.
  • Managed shipment receiving, processing and storage under tight timelines
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions

Warehouse Inventory Clerk

DlS Design
01.2015 - 01.2015
  • Worked as a warehouse clerk
  • Managed both the shipping and receiving of orders
  • Packed production units in cases, according to case pack specifications
  • Placed finished cases on pallets properly, and labeled pallets correctly, and recorded packaged documents accurately and in a timely fashion
  • Placed in charge of pricing and organizing orders.

Education

Bachelors in Electrical Engineering -

California State University Los Angeles
Los Angeles, CA

High School -

East Los Angeles Performing Arts Academy
Los Angeles, CA
04.2014

Skills

  • Shift Management
  • Store Management Experience
  • Staff Training
  • Safety Processes
  • Team Leadership
  • Trend Analysis
  • Loss Analysis
  • Site Operations

Assessments

  • Supervisory skills: Motivating & assessing employees, Proficient, 07/2021, Motivating others to achieve objectives and identifying improvements or corrective actions
  • Management & leadership skills: Impact & influence, Proficient, 07/2023, Choosing the most effective strategy to inspire and influence others to meet business objectives

Personal Information

Authorized To Work: US

Languages

Spanish
Native or Bilingual
Englis
Native or Bilingual

Timeline

Shift Leader

DoorDash
08.2021 - Current

Amazon Fulfillment Associate

Amazon.com
11.2020 - 04.2021

Key Holder

Hollister Co
07.2015 - 02.2021

Warehouse Inventory Clerk

DlS Design
01.2015 - 01.2015

Bachelors in Electrical Engineering -

California State University Los Angeles

High School -

East Los Angeles Performing Arts Academy

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Luis Herrera