Luis Isidro
Azusa,CA
Summary
Meticulous Quality Assurance Tester with 11 years experience helping companies release flawless products and services. Devoted to seeking and eliminating all flaws in production and design to proactively mitigate negative impacts.
Overview
18
18
years of professional experience
Work History
QUALITY ASSURANCE TESTER
AGE OF LEARNING
06.2017 - 12.2023
- Completed daily drills to ensure subscriptions purchase flows are working correctly in all versions of the site including English and international accounts on all supported devices such as desktop and mobile platforms.
- Checked promotional emails making sure the offered conditions are displayed correctly and work proficiently within the site.
- Assured that the site maintains compatibility in all browsers including Chrome, Firefox and Safari.Unload items as per customer’s request and instruction
- Help prioritize incoming issues and document steps to reproduce, as well as observe system behavior.
- Coordinate with the rest of the QA team to analyze and improve QA process. Review requirements, specifications to provide a timely and meaningful feedback.
Driver
YUMMY.COM
06.2017 - 12.2019
- Deliver a wide variety of grocery related items to both residential and business addresses
- Collect payment and signatures from purchasers
- Review orders with customers to ensure all products were delivered
- Unload items as per customer’s request and instruction
- Maintain an ongoing communication with the store dispatcher
- Drive safely and follow all laws and rules to maintain a safe and healthy work environment
- Maintain company vehicle clean, with fuel, oil and ready to drive
- Complete pre, post safety inspections to record, report any defects, and malfunctions
- Read map to determine delivery routes
- Demonstrate professional conduct with clients to deliver outstanding customer service.
QUALITY ASSURANCE TESTER
DISNEY INTERACTIVE
03.2008 - 09.2016
- Tested software for functionality and regress issues to a confirmed fixed rate
- Reported issues to a database program with stepson how to reproduce the bugs
- Provided attention to detail using Android, iOS, and Amazon guidelines for test cases
- Regress and confirm all related standards before submitting applications
- Created reports on Android, iOS, and Amazon requires issues that should be fixed with each build received
- Stayed on task, professional, and remained focused on meeting deadlines across multiple projects
- Maintained an open dialogue with team leadership; clearly communicate and prioritize impacting issues verbally, through written feedback, and through email
- Be conscientious of all project efforts across the team and able to multi-task and quickly shift focus between various project based productions and priorities.
SCREEN PRINTER
MOSQUITO HEAD
01.2006 - 07.2007
- Worked with clients to design custom prints including images including color
- Delivered completed products
- Handled customer service for the Orders Department
- Operated screen printing machine, foil transfer and heat press
- Processed high volume of orders daily and managed production and deliveries
- Maintained adequate productivity by setting and enforcing.
Education
Certificate of Completion for Business Management -
pasadena city college
Pasadena, CACertificate of Completion for Screen Printing -
pasadena city college
Pasadena, CASkills
- Self-starter and team player
- Task and goal oriented
- Clear and concise communication
- Heat pressing understanding and color matching
- Driving and transportation
- Time management and organizational skills
- Problem solving and analytical thinking
- Neat, efficient, attention to detail
- Knowledge of JIRA database
- Ad-hoc Functional and Non-Functional Testing
- Strong familiarity with gaming consoles and mobile devices
References
EXCELLENT REFERENCES AVAILABLE UPON REQUEST
Timeline
QUALITY ASSURANCE TESTER
AGE OF LEARNING
06.2017 - 12.2023
Driver
YUMMY.COM
06.2017 - 12.2019
QUALITY ASSURANCE TESTER
DISNEY INTERACTIVE
03.2008 - 09.2016
SCREEN PRINTER
MOSQUITO HEAD
01.2006 - 07.2007
Certificate of Completion for Business Management -
pasadena city college
Certificate of Completion for Screen Printing -
pasadena city college
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