Luis Jacobo
Astoria ,NY
Summary
Results-driven candidate with successful track record of providing administrative support in busy work environments. Adept at handling any task given and great at providing guest satisfactory.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
SAT SAFE ART AND TRANSPORT
2024.01 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Reviewed and updated customer information in database for accuracy.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
Team Member
Target
2023.10 - 2024.06
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Representative
Arizona Beverage
2021.10 - 2023.12
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
Borough of Manhattan Community College of The City University of New York
New York, NY07.2025
Skills
- Listening Skills
- File Organization
- Multitasking Abilities
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Reception duties
love to go for runs
Running is one of my favorite things to do. It's a easy way to get moving and stay healthy. Pushing myself to run farther than last time is a great personal challenge to improve on . Once i put my headphones on and start my run its as if i stepped into my own world where nothing else matters at the moment.
Languages
Spanish
Native or Bilingual
Timeline
Front Office Assistant
SAT SAFE ART AND TRANSPORT
2024.01 - Current
Team Member
Target
2023.10 - 2024.06
Sales Representative
Arizona Beverage
2021.10 - 2023.12
High School Diploma -
Borough of Manhattan Community College of The City University of New York
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