Luis Jaimes
Riverside,CA
Summary
Dynamic Senior Installer with over three years of experience in the Installer Department, recognized for exceptional training capabilities and a proven track record in resolving installation issues while effectively addressing customer concerns. Serves as a trusted resource for management and the primary escalation point for complex projects and quality assurance challenges. Prepared to transition into the Installer Manager role to lead a team, enhance quality control measures, and drive improvements in efficiency and accountability across operations. Committed to fostering a collaborative environment that prioritizes excellence in service delivery and operational success, ensuring superior outcomes for team members and customers.
Experienced with various installation techniques and equipment. Utilizes problem-solving abilities to address challenges and ensure project success. Knowledge of industry standards and practices, ensuring high-quality and safe installations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Installer
Home-Team Pest Defense
Riverside, CA
05.2022 - Current
- Perform full system installations across residential projects, ensuring adherence to company standards and safety requirements.
- Train and support installers on proper install techniques, finish quality, and job expectations.
- Act as the primary installer assigned to correct installation errors, and customer callbacks.
- Selected to handle model homes due to attention to detail and professionalism.
- Communicate job status, issues, and solutions directly with management and customers.
- Help maintain department efficiency by resolving problems quickly and preventing repeat issues.
- Installed various systems and equipment according to specifications and safety protocols.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Collaborated with team members to complete installations efficiently and accurately.
- Maintained tools and equipment, ensuring proper functionality and safety compliance.
- Trained new installers on best practices and safety measures during installation processes.
Warehouse Associate
Amazon
Moreno Valley, CA
06.2021 - 05.2022
- Worked in a fast-paced, high-volume environment meeting strict productivity and safety standards.
- Assisted in training new associates on safety protocols and operational procedures.
- Loaded trailers and handled physical inventory with accuracy and efficiency.
- Maintained reliability and attendance in a performance-driven workplace.
- Followed standard operating procedures and safety protocols.
- Maintained accurate inventory records using warehouse management systems.
- Operated forklifts and pallet jacks to transport materials efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Education
High School Diploma -
Rancho Alamitos
Garden Grove, CA06-2018
Skills
- Quality control
- Worksite preparation
- Pre-installation site prep
- Customer relations
- Blueprint reading
- Installation updates
- System repairs
- Company vehicle maintenance
- Installer accountability
- Customer issue resolution
- Safety compliance
- Time management
- Workflow coordination
- Clear communication
- Time management
- Customer service
- Positive attitude
- Attention to detail
- Service documentation
- Safety awareness
- Power tool operation
Accomplishments
Field Rep branch 3
Certification
Field Representative License (Branch 3)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Installer
Home-Team Pest Defense
05.2022 - Current
Warehouse Associate
Amazon
06.2021 - 05.2022
High School Diploma -
Rancho Alamitos