Luis Jimenez
Wilmington,DE
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
12
12
years of professional experience
Work History
Maintenance Area Manager
Walmart
11.2021 - Current
- Improved operational efficiency with process improvements and resource management.
- Implemented performance metrics to track progress and drive continuous improvement.
- Improved safety standards by enforcing compliance and conducting regular audits.
- Fostered a culture of excellence and accountability to achieve regional objectives.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Shift Supervisor
ABM Janitorial Services
07.2019 - 11.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Independent Contractor/Operator
Amazon fulfillment center
01.2017 - 02.2019
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Increased on-time delivery performance by closely monitoring shipment progress and resolving potential delays.
- Prepared detailed reports on transportation activities which informed executive decision-making processes.
- Oversaw fleet maintenance, scheduling regular inspections, repairs, and replacements to minimize downtime and extend vehicle life.
- Developed strong relationships with carriers and vendors, securing cost-effective partnerships for the company''s benefit.
- Improved transportation efficiency by optimizing routes and coordinating schedules.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Route Sales Representative
Frito Lay, Inc.
07.2013 - 01.2017
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Displayed products properly at customer sites and according to company specifications and policies.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Reduced product returns and exchanges by providing accurate and thorough product information during sales.
Education
High School Diploma -
Williamsburg Charter High School
Brooklyn, NY06.2012
Skills
- Effective Team Leadership
- Process Optimization
- Performance Assessment
- Team Skill Enhancement
- Cross-Functional Project Coordination
- Strategic Business Development
- Employee Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Maintenance Area Manager
Walmart
11.2021 - Current
Shift Supervisor
ABM Janitorial Services
07.2019 - 11.2021
Independent Contractor/Operator
Amazon fulfillment center
01.2017 - 02.2019
Route Sales Representative
Frito Lay, Inc.
07.2013 - 01.2017
High School Diploma -
Williamsburg Charter High School
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