Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Luis Jimenez

Dallas,TX

Summary

Experienced Business Analyst specializing in data-driven decision-making, process optimization, and delivering actionable insights. Proficient in requirement gathering, stakeholder collaboration, and utilizing tools like Power BI, Tableau, and other analytical tools to enhance operational efficiency. Skilled at aligning business requirements with technology solutions for successful outcomes, contributing to multiple projects by identifying trends and providing actionable insights. Demonstrating strong analytical skills and attention to detail through effective data interpretation and report generation.

Overview

16
16
years of professional experience

Work History

Decision Analytics and Research Analyst

NRG Energy
08.2019 - 09.2022
  • Developed and maintained interactive Power BI dashboards for Department Heads
  • Collaborate with cross-functional teams to analyze business needs and develop data-driven solutions.
  • Conducted in-depth data analysis, identifying trends and insights to optimize business strategies.
  • Supported stakeholders, gathered requirements, and translated them into meaningful data visualizations.
  • Optimized existing and new Power BI reports using data modeling techniques.
  • Conducted market research to support business initiatives for EV projects.
  • Assisted in the documentation of business requirements and process workflows.

Business Intelligence Analyst

Stream Energy
07.2015 - 08.2019
  • Led data-driven decision-making efforts, delivering reports that enhanced operational efficiency.
  • Automated reporting processes, reducing manual effort by 25%
  • Implement process improvements, increasing operational efficiency by 50%
  • Provided training and guidance to teams on Power BI functionalities and best practices.
  • Responsible for creating, maintaining, and optimizing weekly, monthly, and quarterly reporting and dashboards (Excel, QlikView, Power BI)
  • Provided additional data research, analysis, data preparation, and insights to support the Executive, Operations, Market Analysis, Marketing, and Business Operations teams.
  • Created comprehensive business solutions and implemented automation of manual data extracts and other manual reporting activities.

Sr Business Analyst

Stream Energy
01.2012 - 07.2015
  • Performed exploratory analysis, built explanatory dashboards, and collaborated with stakeholders by collecting and refining business requirements.
  • Provided support, researched issues, identified process deficiencies and/or data integrity gaps, and proposed remediation solutions.
  • Coordinated with different functional teams, including product owners, developers, quality assurance, and project managers.

Business Analyst- Measurement and Evaluation

Stream Energy
12.2008 - 01.2012
  • Created, edited, and reviewed process flows, procedure documents, specifications, stakeholders' requirements, and other business and technical documentation.
  • Worked with the Audit team, providing business reports and back-end analysis.

Project Coordinator- Customer Operations

Stream Energy
11.2006 - 12.2008
  • Supported the sales, customer care, and executive teams with hourly, daily, and monthly reporting.
  • Assisted with finalizing project documentation, closing out project accounts, and ensuring all project deliverables were completed.
  • Responsible for work requirements by orienting, training, assigning, scheduling, and coaching employees in the US and overseas.
  • Ensured that employees reach KPI’s, work standards by following production, productivity, quality, and customer-service protocols; resolving operational problems; and identifying work process improvements.

Education

Military Technology and Applied Sciences
01.1987

Skills

  • Business analysis expertise
  • Data Analysis & Reporting (Excel, Power BI, QlikView,Tableau)
  • Process Improvement & Optimization
  • Engagement with stakeholders
  • Agile & Scrum Methodologies
  • Market Analysis
  • Requirement Gathering & Documentation
  • Documentation management
  • Time management
  • Multi-tasking
  • Organizational skills
  • Analytical and problem-solving abilities
  • Written and verbal communication skills
  • Team management skills
  • Process-oriented
  • Attention to detail
  • Strong analytical skills
  • Microsoft Excel
  • Data analytics
  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • Business process improvement
  • KPI tracking
  • Quality assurance
  • Business planning
  • Customer needs assessment
  • Customer targeting
  • IIBA methodologies
  • Problem-solving
  • Multitasking and organization
  • Market research
  • Data visualization
  • Reporting and documentation
  • Business analysis
  • Requirements analysis
  • Process improvement
  • Survey design
  • Industry analysis
  • Competitive intelligence
  • Data collection and analysis
  • Business needs analysis
  • Project management support

Accomplishments

  • Collaborated with a team of 50 in the development of EV technologies.
  • Resolved product issues through consumer testing.
  • Achieved project milestones by completing critical tasks with accuracy and efficiency.
  • Used PowerBI to develop dashboards and maintain daily. Weekly and monthly reports for executives and department heads.
  • Developed an organizational change management strategy for employees as a Lead Analyst.
  • Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
  • Earned the MVP Award for 3 years in a row for documenting, redesigning, and improving business processes.

Affiliations

  • International Institute of Business Analysis

Certification

  • Business Management.
  • AI Promting
  • Project Management Essentials.
  • Lean Six Sigma White Belt.
  • Competitive Strategy
  • Conflict Resolution Fundamentals
  • Creating Interactive Dashboards in Tableau
  • Data Visualization for Data Analysts
  • SharePoint Designer.
  • SharePoint Designer: Branding SharePoint Sites
  • Up and Running with QlikView
  • Qlik Sense for Sales.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Decision Analytics and Research Analyst

NRG Energy
08.2019 - 09.2022

Business Intelligence Analyst

Stream Energy
07.2015 - 08.2019

Sr Business Analyst

Stream Energy
01.2012 - 07.2015

Business Analyst- Measurement and Evaluation

Stream Energy
12.2008 - 01.2012

Project Coordinator- Customer Operations

Stream Energy
11.2006 - 12.2008

Military Technology and Applied Sciences

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