Onesite
Commercial Assistant Property Manager
Luis Jordan
Colorado Springs,CO
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Organized Assistant Property Manager with experience in managing commercial properties. Strengths include tenant relations, property maintenance oversight, contract negotiation, and financial management. Have consistently improved operational efficiency and maximized profitability in previous roles.
Overview
2
2
22
22
Certified Nursing Assistant / Caregiver
25
25
Customer Service
Work History
Assistant Property Manager
Colorado Asset Solutions
Colorado Springs, Colorado
01.2023 - 11.2024
- Performed regular inspections of buildings and grounds to ensure all safety standards were met.
- Evaluated bids from contractors before authorizing construction projects within managed properties.
- Developed strategies for increasing occupancy rates at vacant properties through targeted advertising campaigns.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Met with clients to negotiate management and service contracts.
- Monitored cash flow of multiple properties while staying within budget constraints.
- Prepared detailed budgets and financial reports for properties.
- Maintained detailed records on tenant leases, payments, deposits, move-ins and move-outs.
- Created marketing materials such as brochures and flyers to promote the availability of commercial spaces for rent or sale.
- Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
- Resolved tenant complaints in a timely manner by coordinating with maintenance staff and other relevant personnel.
- Prepared monthly invoices for tenants based on their rental agreements.
- Oversaw daily operations, maintenance, and administration of various properties.
- Developed budgets, monitored expenses, and prepared financial reports for each property under management.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Communicated regularly with tenants regarding any changes in policies or procedures relating to their rental agreement.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Coordinated with vendors providing services such as janitorial work, landscaping, security systems installation and monitoring.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed and oversaw operations, maintenance and administration of properties.
- Negotiated lease agreements with tenants, ensuring compliance with local laws and regulations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
CNA /Home Care Provider
Brophy Holdings LLC
Colorado Springs, Colorado
03.2010 - 04.2022
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Monitored food intake and output as directed by nursing staff.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Distributed drinking water and nourishment to residents.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reported changes in patient conditions to registered nurse or physician.
- Supported non-ambulatory residents in range of motion exercises.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collected specimens from patients for laboratory testing purposes.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Transported residents within the facility as needed.
- Documented patient care services by charting in designated areas.
- Used mobility devices to transport patients.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Reminded patients to take prescribed medications or nutritional supplements.
- Administered medications under supervision of a licensed nurse.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Facilitated communication between patients, family members, and healthcare professionals.
- Turned and repositioned bedridden patients to prevent bedsores.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Educated family members on proper care techniques for their loved one.
- Assisted clients with proper exercises and rehabilitation.
- Administered prescribed medications under direction from physician.
Education
ACOM - Property Managment
IREM
Colorado Springs, CO10-2024
GED -
Palmer High School
Colorado Springs, CO09-1999
Skills
- Tenant conflict resolution
- Relationship building and rapport
- Telephone and email etiquette
- Lease administration
- Business processes and procedures
- Security deposit refunds
- Property tours and inspections
- Tenant issue resolution
- Building maintenance
- Payment collection
- Strong communication skills
- Rent collection
- Property management
- Record keeping
- Appointment scheduling
- Property maintenance
- Contract negotiation
Certification
- CNA - Certified Nurse Assistant
- Accredited Commercial Manager (ACoM) - Institute of Real Estate Management (IREM).
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Word
Google Docs
Appfolio
Languages
English
Native language
Spanish
Beginner
A1
Timeline
Assistant Property Manager
Colorado Asset Solutions
01.2023 - 11.2024
CNA /Home Care Provider
Brophy Holdings LLC
03.2010 - 04.2022
ACOM - Property Managment
IREM
GED -
Palmer High School
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