Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Leon

Montgomery,TX

Summary

Dynamic General Manager with a proven track record at AmeriCasa Dream Homes, excelling in leadership and operations management. Spearheaded strategies that drove significant sales growth while fostering strong client relationships. Adept at training and coaching teams, ensuring high performance and employee satisfaction. Committed to achieving organizational goals through effective problem resolution and team building.

Overview

17
17
years of professional experience

Work History

General Manager

AmeriCasa Dream Homes
01.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Sales Manager

Triple C Homes
03.2019 - 12.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Manager

Mobile Housing Of Texas
02.2014 - 03.2019
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

General Manager

Clayton Homes
01.2011 - 02.2014
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Home Consultant

Palm Harbor Homes
05.2008 - 04.2010
  • Assisted clients with selecting suitable home designs and layouts based on their unique needs.
  • Conducted post-project follow-ups with clients, ensuring continued satisfaction with completed homes long after move-in day.
  • Provided personalized consultations for clients, resulting in increased sales and customer loyalty.
  • Implemented creative problem-solving techniques when faced with unexpected challenges during projects.

Education

High School Diploma -

Carlsbad High School
Carlsbad, NM
06-1991

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Staff management
  • Customer relations
  • Customer relationship management
  • Inventory control
  • Goal setting
  • Verbal and written communication
  • Motivation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Manager

AmeriCasa Dream Homes
01.2024 - Current

Sales Manager

Triple C Homes
03.2019 - 12.2023

Sales Manager

Mobile Housing Of Texas
02.2014 - 03.2019

General Manager

Clayton Homes
01.2011 - 02.2014

Home Consultant

Palm Harbor Homes
05.2008 - 04.2010

High School Diploma -

Carlsbad High School

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Luis Leon