Luis Lopez
Hammond,IN
Summary
Focused IT Manager with 1 years of experience and knowledge. Expert skills in report writing, evidence handling and conflict resolution. Known for having patience, professionalism and self-assurance when interacting with different personalities.
Overview
10
10
years of professional experience
Work History
Sergeant
United States Army
03.2016 - 01.2019
- Served as mentor and role model to 10 junior soldiers.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Motivated and trained over 40 squad members to become proficient with equipment and daily tasks.
- Developed and maintained positive relationships with community members.
Wheeled Vehicle Mechanic
United State Army
05.2009 - 01.2019
- Handled repair work and maintenance to keep vehicles functional.
- Troubleshot over 45 vehicle faults and successfully operated heavy diesel equipment.
- Performed wheeled vehicle recovery operations.
- Performed semi-annual and annual unscheduled services on armor and troop carrier vehicles.
- Assessed vehicles to identify degree of malfunction or damage.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Coordinated and oversaw vehicle modification process.
- Read and followed technical documentation to complete accurate repairs.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Coordinated with parts department to determine availability of necessary components.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Retained accurate records of purchases, titles and sales.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Education
Bachelor of Science - Information Technology Specialist: Cyber Security
Purdue University Calumet
Hammond, IN12.2023
High School Diploma -
John F Kennedy High School
Chicago, IL05.2009
Skills
- Customer Needs Assessments
- Office Supplies and Inventory
- Assessments Expertise
- Company Policy Compliance
- Performance Improvement
- Train Staff
- Electronic Components
- Parts Repair and Refurbishment
- Computerized Diagnostics
- Technical Support
- Android Software Development
- Issue Resolution
Languages
Spanish
Limited Working
Korean
Elementary
Timeline
Sergeant
United States Army
03.2016 - 01.2019
Wheeled Vehicle Mechanic
United State Army
05.2009 - 01.2019
Bachelor of Science - Information Technology Specialist: Cyber Security
Purdue University Calumet
High School Diploma -
John F Kennedy High School