Luis Lopez

I have experience in troubleshooting and testing equipment to identify and resolve issues, conducting site surveys to validate infrastructure deliverables, and installing and configuring new devices and system components. I effectively planned layouts and managed cabling installations in various settings, responded to service requests during and after business hours, and coordinated the setup and relocation of users. My skills enable me to work both independently and collaboratively in teams, and I am self-motivated with a strong sense of responsibility, demonstrating a proven ability to learn quickly and adapt to new situations.

I trained and supervised new staff to improve customer service skills and ensure compliance with food safety standards. By monitoring and reordering supplies, I maintained effective stock levels, while also ensuring adherence to company policies for food safety, sanitation, and quality. I set and enforced performance standards to create a consistently high-quality environment focused on customer satisfaction and addressed service issues to build trust and enhance overall customer experience.

As a cashier at Target, I provided exceptional customer service while efficiently processing transactions and handling cash. I greeted customers warmly, addressed their inquiries, and ensured a smooth checkout experience. I maintained accurate cash registers, processed various payment methods, and handled returns and exchanges in compliance with company policies. My role required strong attention to detail, effective communication skills, and the ability to work collaboratively with team members to enhance the overall shopping experience for customers.

As a Shift Leader at Wingstop, I oversaw daily operations to ensure a smooth and efficient workflow in a fast-paced environment. I trained and mentored team members to deliver exceptional customer service. My responsibilities included managing inventory levels, coordinating food preparation and service, and ensuring compliance with health and sanitation regulations. I handled customer inquiries and resolved issues promptly to enhance satisfaction, while also maintaining a positive and motivated team atmosphere.

As a busser at a restaurant, I played a vital role in maintaining a clean and welcoming dining environment for guests. My responsibilities included clearing and resetting tables, ensuring prompt service by assisting servers with food and drink delivery, and maintaining stock levels of utensils, napkins, and condiments. I worked closely with the kitchen and front-of-house staff to ensure a seamless flow of operations. My attention to detail and commitment to cleanliness contributed to an enjoyable dining experience, while my ability to work efficiently in a fast-paced environment helped support the overall success of the restaurant.