Luis Lopez morales
Lewiston
Summary
Well-qualified brand representative familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister.Co
01.2024 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
Cashier
Food Lion
05.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Barista Trainer
Starbucks, Barista
09.2021 - 12.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2023
Skills
- Goal-Oriented
- Brand building
- Brand Awareness
- Effective communicator
- Customer Relations
- Customer Service
- Branding
- Sales expertise
- Time Management
- Team Player
- Creative Thinking
Timeline
Brand Representative
Hollister.Co
01.2024 - Current
Cashier
Food Lion
05.2023 - 12.2023
Barista Trainer
Starbucks, Barista
09.2021 - 12.2022
High School Diploma -
Penn Foster Career School