Summary
Overview
Work History
Education
Skills
Timeline
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Luis Lua Aguilera

Luis Lua Aguilera

Grinnell,IA

Summary

Motivated candidate with an extensive customer service background. I aim to leverage my technical expertise, foster professional growth, and deliver outstanding customer service.

Overview

5
5
years of professional experience

Work History

MARKET GRILLE CLERK

HY-VEE
04.2023 - Current
  • Simultaneously delivered exceptional customer service, ensured the safe handling and service of food items, and maintained a clean and sanitary kitchen environment.

STUDENT TECHNOLOGY SPECIALIST

GRINNELL COLLEGE INFORMATION TECHNOLOGY SERVICES
08.2019 - 05.2022
  • Installed, distributed, and troubleshooted Windows/Mac computers and audio-visual equipment.
  • Provided personal and remote technical support at the Front Desk of Grinnell College Information Technology Services.
  • Assessed, resolved, and documented technology-related problems for college students, staff, and faculty.
  • Created comprehensive tickets in the ITS database to record and track all aspects of the services provided.

DISPATCHER

GRINNELL COLLEGE CAMPUS SAFETY AND SECURITY
08.2018 - 05.2019
  • Independently performed assigned tasks, including data gathering, preparation, and storage for computerized records.
  • Efficiently handled and responded to callers and walk-in customers, providing excellent customer service.

Education

Bachelor of Arts - Computer Science

GRINNELL COLLEGE
Grinnell
12.2023

Skills

  • Outstanding Customer Service
  • Cash Register Operations
  • Grocery Business Experience

Timeline

MARKET GRILLE CLERK

HY-VEE
04.2023 - Current

STUDENT TECHNOLOGY SPECIALIST

GRINNELL COLLEGE INFORMATION TECHNOLOGY SERVICES
08.2019 - 05.2022

DISPATCHER

GRINNELL COLLEGE CAMPUS SAFETY AND SECURITY
08.2018 - 05.2019

Bachelor of Arts - Computer Science

GRINNELL COLLEGE

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Luis Lua Aguilera