Summary
Overview
Work History
Education
Skills
References
Certification
Affiliations
Timeline
Generic

Luis Maldonado

Bronx,NY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. As a Motivated Window Cleaner I have extensive experience operating sanitation and aerial lift equipment. Uses cleaning solutions and tools efficiently by adapting to window glass specifications. Thoroughly stocks and organizes company equipment and vehicles, making minor repairs and necessary adjustments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Window Cleaner

Johnny windows
New York, NY
12.2019 - Current
  • Climbed ladders up to three stories high while carrying supplies safely.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Cleaned glass surfaces using sponges, microfiber cloths and cleaning solutions.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Used power washers when necessary to make sure that windows were thoroughly cleaned.
  • Used toweling cloths to remove excess water and moisture from window panes.
  • Inspected job sites prior to beginning work to determine the best approach for cleaning windows.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Adhered strictly to company policies regarding health and safety regulations.
  • Maintained ladders and other equipment in good working condition.
  • Cleaning windows on high buildings using cradles or ropes
  • Keeping a record of payment and completing customer reports
  • Safely storing and transporting equipment.

Exterminator

Bed bugs and beyond
New York, NY
03.2017 - 03.2018
  • Spray chemical solutions, powders, and gases on or nearsurfaces of a building or house to eliminate pests
  • Identify invading pests, including rats, termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs
  • Inspect property to ascertain wall and roof porosity and possible sites of pest invasion.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
  • Prepared detailed reports on the nature and extent of pest infestations.

  • Applied pesticides and other control strategies to manage pests.
  • Educated clients about proper sanitation practices that can help reduce the possibility of pest infestation.

  • Calculated fumigant and chemical applications requirements based on size of building and exterior footprint.
  • Posted warning signs and notices prior to fumigating or chemically treating areas.
  • Suggested natural pesticides to eliminate pantry moths, fruit flies and stink bugs.
  • Followed safety protocols when handling hazardous materials such as pesticides and insecticides.

Telemarketing Sales Representative

A Plus Car Service
The Bronx, NY
01.2015 - 07.2017
  • Call taker/ dispatch/ transporter, Assisted customers by providing them with car service
  • Enter information on computer Dispatched
  • File receipts, records and car distribution

  • Recorded customer contact information, sales activities and other relevant data into company database system.
  • Documented sales call data in company software.
  • Received incoming calls from customers inquiring about products or services.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Ensured compliance with standard operating procedures when conducting telemarketing activities.

Driver

Uber
New York, NY
02.2014 - 10.2015
  • Ensured a punctual pick up and drop off for the scheduled passenger
  • Ensured safety and a relaxed ride
  • Checked vehicle after shift for damage.
  • Perform vehicle maintenance by regulating tire pressure and checking oil gas, and water levels on daily bases as well as test vehicle equipment such as lights, horn and windshield wipers.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Education

Some College (No Degree) - Liberal Arts And General Studies

Bronx Community College of The City University of New York
The Bronx, NY

Skills

  • OSHA scaffolding
  • Work well without supervision
  • Bilingual: English Spanish
  • Ability to prioritize and remain focused on the essence of an issue
  • Excellent with customer support services
  • Skilled at learning new concepts quickly while working well under pressure
  • Inventory Control
  • Chemical Handling
  • Lift Equipment Operation
  • Safety Compliance
  • Supplies Management
  • Payment Collection
  • Window Washing
  • Document Creation
  • Facilities Maintenance
  • Minor Mechanical Repair
  • Power Equipment Operation
  • Leaf Blowing
  • Team Collaboration
  • Productivity and Time Management
  • Heavy Lifting

References

References upon request

Certification

  • OSHA scaffolding
  • Drivers License

Affiliations

  • Love spending time with my family
  • Love meditating and boxing

Timeline

Window Cleaner

Johnny windows
12.2019 - Current

Exterminator

Bed bugs and beyond
03.2017 - 03.2018

Telemarketing Sales Representative

A Plus Car Service
01.2015 - 07.2017

Driver

Uber
02.2014 - 10.2015

Some College (No Degree) - Liberal Arts And General Studies

Bronx Community College of The City University of New York

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Luis Maldonado