Luis Jesus Mancilla
Winchester,VA
Summary
Results-driven technical troubleshooter and team leader with a proven track record at NewellRubbermaid. Enhanced process efficiency through proactive maintenance techniques and effective workload management, resulting in improved production quality and team performance. Committed to fostering a culture of continuous improvement and maintaining high operational standards.
Overview
18
18
years of professional experience
Work History
Plant Technician
Procter and Gamble
Inwood, WV
05.2024 - Current
- Performed routine inspections of the production equipment and identified potential problems.
- Inspected finished products prior to shipment for quality assurance purposes.
- Overseen plant operations for efficiency and safety compliance.
- Conducted repairs on malfunctioning components with appropriate tools.
- Optimized machine settings to enhance process efficiency.
- Performed routine maintenance including cleaning, lubricating, adjusting, and replacing machine parts.
- Maintained strict compliance with safety standards during plant operations.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to the products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Optimized task management for the efficient accomplishment of service targets.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Material Handler
NewellRubbermaid
Winchester , VA
07.2017 - 04.2024
- Inspected cargo pre-transportation and ensured compliance with regulation standards.
- Ensured adherence to all company policies regarding protective equipment.
- Managed logistics for incoming and outgoing shipments to meet deadlines.
- Utilized computerized systems to monitor shipping details.
- Collaborated with team members to meet daily production goals.
- Organized warehouse inventory according to warehouse plan.
- Coordinated with internal departments to resolve delivery discrepancies.
- Operated material handling equipment to load and unload trucks, such as forklifts, pallet jacks, and others.
- Increased efficiency by strategic pallet placement of shipment boxes.
- Coordinated inbound deliveries, stock organization, and outbound shipments.
- Transported hazardous materials safely according to established protocols.
- Engaged in educational opportunities for continuous improvement.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Provided support in organizing special projects involving large quantities of merchandise.
Team Leader
NewellRubbermaid
Winchester , VA
06.2015 - 07.2017
- Supported growth initiatives by boosting morale and dedication among staff.
- Cultivated a positive work environment fostering team collaboration.
- Reviewed operations to ensure adherence to safety standards.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Ensured daily operations aligned with established guidelines and protocols.
- Assessed departmental requirements and assigned tasks to enhance productivity.
- Facilitated meetings to address problems and review goals.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Communicated regularly with senior management to report team progress and challenges.
- Facilitated training sessions for new employees on company policies and procedures.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Managed conflict resolution within the team to maintain a positive work environment.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
Machine Operator
NewellRubbermaid
Winchester , VA
01.2013 - 06.2015
- Conducted routine maintenance ensuring machines operated at peak efficiency.
- Monitored machine operations to identify issues in finished products.
- Performed systematic pre-operation safety assessments on equipment.
- Ensured adherence to company quality control standards.
- Maintained strict compliance with operational safety standards.
- Established an effective division operator training initiative to boost productivity.
- Collaborated seamlessly within team settings to enhance workplace efficiency.
- Commended by leadership for outstanding customer support.
IT Support Team Superviser, Engeneer
Institucion Educativa Jose Maria Cordoba
Tauramena, Republic Of Colombia
04.2007 - 09.2012
- Directed installation of new equipment, confirming compliance with technical specifications.
- Inspected various technical resources, like manuals, for effective problem-solving.
- Carried out systematic examinations of hardware and software for preemptive issue resolution.
- Oversaw junior maintenance staff training.
- Monitored equipment consistently to detect any damage.
- Investigated the root causes of recurring problems within the technical environment.
- Continuously enforced health and safety regulations to eliminate workplace hazards.
- Directed budget for maintenance, enhancing cost management.
- Secured critical operational information from suppliers and equipment manufacturers.
- Employed various testing instruments to resolve issues in digital systems.
- Explored emerging technologies to improve operational efficiency in IT support and maintenance.
- Devised and implemented sustained upkeep routines for critical equipment.
- Worked with diverse teams to enhance IT support team operations.
- Delivered expert technical guidance on maintenance issues to management and other departments.
- Secured advantageous maintenance contracts ensuring dependable service.
- Monitored and adjusted systems to ensure optimal performance levels.
- Identified gaps in IT support team skills and facilitated appropriate development sessions.
- Provided technical support to other team members when needed.
- Analyzed failure trends to prevent recurrence and improve system reliability.
- Conducted testing of software and systems to ensure quality and reliability.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Measured performance and directed operations to drive continuous improvements.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Conferred with management and subordinates to resolve problems or complaints.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Managed conflict resolution within the team to maintain a positive work environment.
- Collaborated with other departments within the organization to ensure successful completion of projects.
- Addressed operational issues and determined changes to drive improvements.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Avoided data loss by creating back-ups of programs.
Education
Bachelor of Science - Computer Sciense
Universidad Cooperativa De Colombia
Bucaramanga Some College (No Degree) - Manufacturing Practices
University of Manufactiring
InwoodSkills
- Quality Assurance
- Proactive Maintenance Techniques
- Technical Troubleshooting
- Root-cause Analysis
- Skilled in Negotiating Vendor Contracts
- Workforce Skill Enhancement
- Team Leadership
- Financial Planning and Budget Management
- Effective Workload Management
Languages
English
Professional
Spanish
Full Professional
Timeline
Plant Technician
Procter and Gamble
05.2024 - Current
Material Handler
NewellRubbermaid
07.2017 - 04.2024
Team Leader
NewellRubbermaid
06.2015 - 07.2017
Machine Operator
NewellRubbermaid
01.2013 - 06.2015
IT Support Team Superviser, Engeneer
Institucion Educativa Jose Maria Cordoba
04.2007 - 09.2012
Bachelor of Science - Computer Sciense
Universidad Cooperativa De Colombia
Some College (No Degree) - Manufacturing Practices
University of Manufactiring
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