Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LUIS MARTINEZ

Menlo Park,CA

Summary

Some college. Hardworking and reliable professional demonstrating strong problem-solving abilities while following safety guidelines. Showing excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Appliance Installer

Atherton Appliance & Kitchens
01.2021 - 07.2022
  • Ordered parts and maintained adequate inventory while working with customers to understand needs and provide excellent service
  • Applied mechanical skills to perform maintenance on equipment
  • Facilitated repairs by disassembling defective and broken equipment
  • Educated customers on use, care and adjustments of appliances.
  • Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
  • Delivered, loaded and unloaded and installed Product or Service.
  • Organized and detail-oriented with a strong work ethic.

Event Coordinator

Oracle
01.2020 - 12.2020
  • Organized corporate luncheons, dinners, conferences and special events while assisting in setting up venue by locating furniture and building desired arrangements
  • Maintained close communication with clients to mitigate service issues
  • Managed catering services, audio-visual services and housekeepers while training customer service, marketing, and sales teams for events to drive optimal efficiency.

Photovoltaic Technician

Tesla Energy
12.2019 - 12.2020
  • Pulled wires for electrical needs and put together panel supports
  • Performed panel installations using specific hand and power tools
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation
  • Closely collaborated with team members to deliver project requirements, develop tailored solutions and meet deadlines.

Driver Helper

UPS
10.2018 - 12.2019
  • Drove trucks to deliver items including food, medical supplies and newspapers
  • Arranged packages on truck to achieve best use of storage space and to minimize damage
  • Relayed information about delivery changes and new orders
  • Displayed very good communication and customer service skills.

Shipping Coordinator

The Pill Club
07.2018 - 10.2018
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
  • Processed required paperwork to expedite handling of shipped and received goods
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Photovoltaic Technician

Tesla Energy
08.2017 - 07.2018
  • Identified methods for laying out, orienting, and mounting modules or arrays to ensure efficient installation, electrical configuration, and system maintenance
  • Checked electrical installation for proper wiring, polarity, grounding, or integrity of terminations
  • Successfully compiled and maintained records of system operation, performance, and maintenance
  • Demonstrated system functionality and performance, including start-up, shut-down, normal operation, emergency and bypass operations.

Service Coordinator

Oilstop Drive Thru Oil Change
06.2016 - 07.2017
  • Performed daily administrative operations including handling cash and POS registry, repairing equipment, checking air pressure and levels of fuel, motor oil, transmission, radiator, and battery
  • Monitored safety compliance to maintain strict standards and protect team members from harm
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Photovoltaic Technician

Southwest Sun Solar
03.2015 - 06.2015
  • Installed solar structures while ensuring full compliance of internal safety procedures
  • Conducted visual inspections and physical tests on previously installed modules and systems to identify faults
  • Calibrated system settings and arranged orientation for maximum solar access and optimal durability.

Education

GED - Biology, General Education

College of San Mateo

Skills

  • Core Skills
  • Electronics Knowledge
  • Flexible and Adaptable
  • Installation Procedures
  • Shipping & Order Handling
  • Laying Panels
  • Hand and Power Tools
  • Mounting Systems
  • Equipment Maintenance
  • Troubleshooting Abilities
  • Customer Service
  • MS Office
  • Soft Skills
  • Collaboration
  • Conflict Resolution
  • Decision Making
  • Responsible
  • Active Listening
  • Time Management
  • Project Coordination
  • Team Player
  • Multitasking
  • Prioritization
  • Attention to Details
  • Complex Problem-Solving

Certification

ServSafe Food Handlers Certification GED Certification

Timeline

Lead Appliance Installer

Atherton Appliance & Kitchens
01.2021 - 07.2022

Event Coordinator

Oracle
01.2020 - 12.2020

Photovoltaic Technician

Tesla Energy
12.2019 - 12.2020

Driver Helper

UPS
10.2018 - 12.2019

Shipping Coordinator

The Pill Club
07.2018 - 10.2018

Photovoltaic Technician

Tesla Energy
08.2017 - 07.2018

Service Coordinator

Oilstop Drive Thru Oil Change
06.2016 - 07.2017

Photovoltaic Technician

Southwest Sun Solar
03.2015 - 06.2015

GED - Biology, General Education

College of San Mateo

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