Luis Martinez
El Paso
Summary
Dynamic and compassionate professional with a proven track record in caregiving and retail management. Excelled at Goodlife Senior Living by enhancing client well-being and dignity through personalized care and medication management. Demonstrated exceptional problem-solving and time management skills, significantly improving operational efficiency and customer satisfaction. Skilled in multitasking, organization, and fostering respectful relationships.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
11
11
years of professional experience
Work History
Caregiver/Med Aide
Goodlife Senior Living
10.2019 - Current
- Delivered personal care services, promoting dignity and respect for individuals.
- Implemented individualized care plans to meet specific needs of clients.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Passed medication in a timely manner
- Cleaned house, managed laundry.
- Prepared and distributed medications to patients, following physician orders and established protocols.
Caregiver
Visionary Lifestyles
07.2014 - 07.2019
- Created engaging activities that stimulated mental and physical wellness of clients.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Coordinated transportation and errands to support client independence and mobility.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Store Manager
Wendy's
08.2015 - 09.2016
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Analyzed sales data for strategic planning and resource allocation.
- Established a welcoming atmosphere to encourage repeat business.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Certificate - Phlebotomy
Phlebotomy USA
El Paso, TX09-2024
Associate of Science - Medical Assistant
Unitek College
San Jose, CA07-2015
High School Diploma -
Liberty High School
San Jose, CA07-2011
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Multitasking and organization
- Management
Timeline
Caregiver/Med Aide
Goodlife Senior Living
10.2019 - Current
Store Manager
Wendy's
08.2015 - 09.2016
Caregiver
Visionary Lifestyles
07.2014 - 07.2019
Certificate - Phlebotomy
Phlebotomy USA
Associate of Science - Medical Assistant
Unitek College
High School Diploma -
Liberty High School
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