Luis Martinez
Lake Bluff,IL
Summary
Dynamic and dedicated professional with experience at Fat Rosie's, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through excellent teamwork and adaptability. Skilled in heavy lifting and maintaining a clean dining atmosphere, contributing to a seamless dining experience and minimizing order errors.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Fat Rosies
2021.01 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Food Runner
Fat Rosie’s
2021.07 - 2024.12
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Highschool -
Libertyville Highschool
Libertyville, ILSkills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Ability to lift heavy items
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Fat Rosie’s
2021.07 - 2024.12
Restaurant Busser
Fat Rosies
2021.01 - Current
Highschool -
Libertyville Highschool