Summary
Overview
Work History
Education
Skills
Timeline
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Luis Martinez

Summary

Focused, aspiring legal professional with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Bartender

Firerock Grille
08.2024 - Current
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Dining Room Supervisor

Beacon Hill at Eastgate
06.2023 - 08.2024
  • Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
  • Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
  • Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
  • Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.

Bar Manager

Logan's Alley
07.2021 - 06.2023
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

Education

Paralegal Studies

American National University
Salem, VA
04-2025

Skills

  • Clear and effective communication
  • Legal research
  • Proficient in MS office
  • Office administration
  • Document drafting
  • Database research

Timeline

Bartender

Firerock Grille
08.2024 - Current

Dining Room Supervisor

Beacon Hill at Eastgate
06.2023 - 08.2024

Bar Manager

Logan's Alley
07.2021 - 06.2023

Paralegal Studies

American National University

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