Luis Martinez
Liberal
Summary
Professional with thorough understanding of truancy intervention and prevention strategies. Known for implementing effective measures to improve student attendance and engagement. Emphasizes team collaboration and adaptability to meet evolving needs. Possesses excellent investigative and interpersonal skills valued in this field.
Passionate about history, with a wide range of knowledge from different historical periods and enjoyment in sharing this information with others and encouraging personal study of similar topics.
Overview
11
11
years of professional experience
Work History
Truancy Officer
Youth Empowerment
05.2024 - Current
- Conducted regular attendance checks to identify and address student absenteeism.
- Collaborated with educational staff to develop intervention strategies for at-risk students.
- Implemented outreach programs to engage families in support of student attendance.
- Monitored and analyzed attendance data to identify trends and inform school policies.
Personal Banker/Teller
Equity Bank
12.2022 - 10.2023
- Opened and closed customer bank accounts
- Researched customer inquiries and reported findings in a timely manner.
- Assisted with day-to-day bank operations such as opening, closing, maintaining security of vaults, receiving currency shipments for vault
- Assisted in basic ATM maintenance operations for daily use
- Experience with large volumes of currency and with balancing accurately
- Experience with office operations such as email use, Microsoft word, printer operations, scanning of physical documents as well as organization of physical and digital files
- Responded promptly to customer emails, phone calls and requests for information.
- Conducted basic deposits and withdrawals for customers
- Maintained customer data confidentiality while inputting information into system.
Teller
Golden Plains Credit Union
05.2021 - 07.2021
- Communicated with employees and customers in a professional manner
- Answered phone calls professionally
- Handled large cash quantities and balanced accurately
- Maintained discretion when handling customer bank accounts during transactions
- Opened and closed bank vault with emphasis on security
- Operated cash registers for transactions in fast paced environment
- Provided exceptional customer service while accurately processing routine transactions.
Cashier and Jeweler
JCPenney
02.2017 - 03.2020
- Used valuable communication skills in sales environment and effectively represented the company brand
- Understand useful marketing skills
- Maintained calmness and patience in a fast paced environment
- Kept a well organized working station
- Handled large cash quantities
- Handled expensive merchandise responsibly
- Helped customers apply for JCPenney credit
Cashier and Hardware Associate
Walmart
01.2015 - 01.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Communicated and assisted customers on a daily basis with their purchasing needs
- Stocked shelves with merchandise when needed.
- Operated department equipment besides register carefully with accuracy and care
- Organized products in hardware department shelves with care
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Prerequisites - Transition To Teach
Fort Hays State University
Hays, KS12-2025
BAAS in Public Relations -
West Texas A&M University
Canyon, TX12-2022
Associates in General Studies -
Seward County Community College
Liberal, KS05-2017
Skills
- Able to speak English and Spanish efficiently
- Superb writing and communication skills
- Motivated, with highly developed skills in organization
- Excellent teamwork skills
- Fine work ethics and professionalism in carrying out the job at hand
- Understanding to multicultural diversity
- Skillful presentation skills and good planning abilities
- Proficient in research, proofreading and editing
- Accurate cash Handling skills
- MS Office, Word, and Powerpoint proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Truancy Officer
Youth Empowerment
05.2024 - Current
Personal Banker/Teller
Equity Bank
12.2022 - 10.2023
Teller
Golden Plains Credit Union
05.2021 - 07.2021
Cashier and Jeweler
JCPenney
02.2017 - 03.2020
Cashier and Hardware Associate
Walmart
01.2015 - 01.2017
BAAS in Public Relations -
West Texas A&M University
Associates in General Studies -
Seward County Community College
Prerequisites - Transition To Teach
Fort Hays State University