Luis Martinez
Chandler,AZ
Summary
Detail-oriented leader exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others and ready to take on a challenging new role with a growing team.
Overview
12
12
years of professional experience
Work History
Code Enforcement Officer
City of Chandler
Chandler, AZ
10.2022 - Current
- Inspected properties for code violations and ensured compliance with city laws and regulations.
- Investigated complaints regarding zoning issues and property maintenance violations.
- Issued citations and notices for non-compliance with local ordinances.
- Collaborated with city departments to address community concerns effectively.
- Educated property owners and residents about zoning laws and code requirements during consultations.
- Conducted public outreach to promote awareness of code enforcement initiatives.
- Assisted in developing policies to improve enforcement processes and community safety.
- Prepared written reports, memos and correspondence.
- Appeared in court as necessary and testified at hearings.
- Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
Development Services Representative
City of Scottsdale
Scottsdale, USA
01.2020 - 10.2022
- Copied, logged and scanned supporting documentation.
- Provided excellent customer services.
- Entered Data entry such as payments, account information and call logs.
- Analyzed department documents for appropriate distribution and filing.
- Conforms to state record retention requirements by digitally formatting, maintaining, and purging records.
- Experienced and having knowledge with the city and state records Retention.
- Responding to customers request via telephone and email.
- Working with diverse population.
- Providing Exceptional bilingual skills and communication skills.
- Conducting research to fulfill requests for public records from both internal and external clients.
- Provided administrative support to the building and off-site inspectors by scheduling inspections, maintaining electronic inspection histories, and accepting, processing and permitting digital dry utility and/or barricading plans.
- Processed permits and applications for city services promptly.
- Assisted residents with inquiries and service requests effectively.
Human Services Representative
City of Scottsdale
Scottsdale, USA
01.2016 - 01.2020
- Operated City of Scottsdale's Food Bank which includes, coordinating/supervising volunteers and donations, working directly with both internal and external stake-holders, and managing inventory.
- Handled the processing of client applications and followed all confidentiality procedures to keep data safe.
- participated in staff trainings, workshops and meetings to build upon a developed skill set and gain a better understanding of tasks and responsibilities.
- Provided excellent client services to the community.
- Entered Data entry such as payments, account information and call logs.
- Analyzed department documents for appropriate distribution and filing.
- Evaluated client needs through interviews assessments and determine eligibility for benefits.
- Responded to an average of 45 calls per day, providing assistance through active listening and effective communication skills.
- Participated in organizing and conducting special events and programs within the City of Scottsdale.
- Providing excellent administrative skills in multiple community centers on a day to day basis.
Senior Recreation Leader
City of Scottsdale
Scottsdale, USA
01.2014 - 01.2016
- Planned, organized, facilitated and promoted diverse recreational programs.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Built and strengthened relationships with children, families and team members.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
- Regulated safety rules to residents and community enjoying recreational activities at various Community Centers by enforcing disciplined and consistent policies.
- Performed administrative duties such as scheduling appointments, filing paperwork.
- Organized and planned recreational activities for participants of all ages.
- Maintained facilities, grounds and equipment to ensure community safety and attract attention.
- Set up decorations, equipment and food service stand for various entertainment activities.
Education
Some College -
Scottsdale Community College
Scottsdale, AZHigh School Diploma -
Coronado High School
Scottsdale, AZSkills
- Public outreach
- Interpretation skills
- Violation investigation
- Communication skills
- Event planning
- Activity coordination
- Safety training
- Client-focused
- Dedicated
- Report writing
- Building inspection
- Courtroom testimony experience
- Quick learner
- Responsible
- Customer-oriented
- Bilingual (English/Spanish)
- Customer service
- Conflict resolution
- Team work collaboration
- Problem solving
- Data entry
Timeline
Code Enforcement Officer
City of Chandler
10.2022 - Current
Development Services Representative
City of Scottsdale
01.2020 - 10.2022
Human Services Representative
City of Scottsdale
01.2016 - 01.2020
Senior Recreation Leader
City of Scottsdale
01.2014 - 01.2016
Some College -
Scottsdale Community College
High School Diploma -
Coronado High School