Luis Matheu
Charles Town
Summary
Dynamic restaurant professional with a proven track record at Blue Ridge Grill, excelling in cash handling and team building. Skilled in inventory management and fostering a positive work environment, I enhance customer satisfaction through effective communication and performance monitoring with 8 Years of experience in the industry, driving operational success and staff development.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Blue Ridge Grill
06.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer's experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Great communication skills when tasks are given to complete in a certain time frame.
- Responsible for weekly liquor, beer and wine orders.
- Responsible for monthly BWL inventory and reports.
- Search, interview, hire, and coach any new members of the staff.
Restaurant Manager
Bungalow Alehouse
04.2022 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Bartender
Glory Days Grill
01.2020 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Dantoni School
Guatemala10-2011
Skills
- Cash handling
- Inventory management
- Team building
- Employee training
- Constant coaching to staff
- Weekly orders
- Great speaking skills
- Customer service
- Quality assurance
- Performance monitoring
- Staff recruitment
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
Blue Ridge Grill
06.2023 - 03.2025
Restaurant Manager
Bungalow Alehouse
04.2022 - 06.2023
Bartender
Glory Days Grill
01.2020 - 04.2022
High School Diploma -
Dantoni School
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