Luis Matos
Shelbyville,KY
Summary
Dedicated professional with experience at Complete Transfer, excelling in problem-solving and heavy lifting. Proven ability to meet strict deadlines while ensuring safety and quality. Recognized for exceptional customer service at JCPenney, effectively training new staff and enhancing the shopping experience. Committed to maintaining high standards in all tasks.
Overview
4
4
years of professional experience
Work History
Construction Worker
Complete Transfer
08.2025 - 10.2025
- Followed safety protocols to maintain a safe work environment for all team members.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Cashier and Jewelry Associate
JCPenney
11.2023 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining store appearance by organizing merchandise displays and restocking inventory.
- Collaborated with team members to enhance overall shopping experience for customers.
- Ensured accuracy in cash handling and balanced cash drawers at shift end.
- Trained new staff on register operations and customer service protocols effectively.
- Greeted customers entering store and responded promptly to customer needs.
Cook and Assembly Line
McDonald's
01.2022 - 07.2023
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Assisted in training new team members on food preparation techniques and operational procedures.
- Monitored inventory levels, assisting in stock management to prevent shortages and waste.
- Operated kitchen equipment efficiently, ensuring proper maintenance and safety protocols were followed.
Education
High School Diploma -
Western Hills High School
Frankfort, KY Skills
- Problem-solving
- Heavy lifting
- Attention to detail
- Customer service
- Welding
- Patience and empathy
- Cash handling
- Customer assistance
Timeline
Construction Worker
Complete Transfer
08.2025 - 10.2025
Cashier and Jewelry Associate
JCPenney
11.2023 - 08.2025
Cook and Assembly Line
McDonald's
01.2022 - 07.2023
High School Diploma -
Western Hills High School