Luis Medina
24863 Overseas Highway Lot 13,Summerland Key,FL
Summary
Dynamic Hotel Maintenance Engineer with proven expertise at Sunset Key Cottages, enhancing operational efficiency through effective communication and meticulous organization. Skilled in electrical systems maintenance and equipment troubleshooting, I successfully improved customer satisfaction by swiftly addressing concerns and implementing streamlined workflows, resulting in a notable increase in team productivity.
Overview
9
9
years of professional experience
Work History
Hotel Maintenance Engineer III
Sunset Key Cottages
10.2017 - Current
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
- Maintained accurate records of all completed work orders, inventory levels, and warranty information for easy reference during audits or future repairs.
Supervisor Engineering
Hyatt Residence Club Key West, Windward Pointe
07.2016 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree -
University of Santo Domingo (UASD)
Av Alma Mater, Santo Domingo 10105, Dominican07-2010
High School Diploma -
Night School La Palmas
Av Las Palmas 9, Santo Domingo06-2004
Skills
- Painting and finishing
- Electrical systems maintenance
- Equipment troubleshooting
- Boiler operations
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Hotel Maintenance Engineer III
Sunset Key Cottages
10.2017 - Current
Supervisor Engineering
Hyatt Residence Club Key West, Windward Pointe
07.2016 - Current
No Degree -
University of Santo Domingo (UASD)
High School Diploma -
Night School La Palmas
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