Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Top 5 Strengths
Timeline
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Luis Medina

Luis Medina

Austin,TX

Summary

Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make an immediate impact.

Overview

11
11
years of professional experience

Work History

Sales Development Representative

Rackspace Technology
11.2021 - Current
  • Outreach to potential clients for lead generation and demo scheduling through various channels (email, phone, LinkedIn)
  • Build and maintain prospect pipeline through efficient outreach
  • Conduct high-level conversations with C-level employees within public sector, enterprise, install-based, SLED, and commercial segments to understand needs and effectively communicate product benefits
  • Successfully presented to C-level executives to promote Rackspace solutions, via Zoom and Teams (face to face)
  • Consistently exceeded monthly and quarterly goals by 200% (8 converted leads)
  • Exceeded average calls per day (60) to effectively connect and qualify a prospect or generate a tele-qualified lead for our direct sellers by inquiring the prospect's needs or pain points and then explaining/demonstrating the value of our solutions
  • Utilized Social Media platforms to increase utilization
  • Consistently utilized CRM platforms to ensure internal/external satisfaction
  • Prepare and analyze leads pipeline reports and dashboards
  • Utilize data and analytics to inform sales strategies and identify market opportunities
  • Stay up-to-date on industry trends, market developments, and competition


Account Manager

EASY EXPUNCTIONS
01.2018 - 01.2021


  • Over 3 years of experience managing client relationships and driving sales in a fast-paced legal-tech environment focused on criminal record clearance.
  • Provided legal requirement education to potential consumers
  • Consistently exceeded daily outbound metrics by placing 80-100 outbound calls, texts and emails
  • Conduct follow-up to ensure satisfaction and to increase utilization
  • Exceed monthly sales goals to become the 2018 Rookie of Year
  • Top sales performer and top account manager for 38 consecutive months in full sales cycle setting
  • Generated over $3 million in revenue by delivering tailored legal solutions and building lasting trust with clients throughout the expunction process.
  • Led end-to-end sales cycle operations—including initial outreach, inbound call-handling, outbound, consultation, closing, and post-sale account support.
  • Developed and optimized sales procedures and client engagement strategies to improve efficiency and conversion rates.
  • Consistently exceeded monthly conversion goals (85K-100K) through effective pipeline management and high-quality client communication.
  • Acquired strong negotiation skills since provided the autonomy to modify price points to close larger-sized deals
  • Played a key role in shaping the company’s growth and reputation as a startup by maintaining a customer-first approach and advocating for process improvements.

NUTRITION PROGRAM DIRECTOR

SA Youth
01.2015 - 05.2018
  • Developed relationships with local businesses and community representatives to generate revenue
  • Sourced and negotiated with purveyors for food and other consumables used in the preparation and serving of meals at each facility
  • Managed operational budget as well as payroll budget and handled recruiting, hiring, and personnel actions for team members
  • Successfully grew program and achieved revenue generation goal by cold calling businesses to increase funding by seeking donations

Education

Masters - Criminology

Texas A&M University-Commerce
01.2017

Bachelor of Science - Criminology

Texas A&M University - San Antonio
01.2013

Skills

  • Account Management
  • Solution Selling
  • CRM & other analytics software systems
  • End-to-end sales cycle operations
  • Presentation building
  • Cold calling
  • Customer relationship building
  • Lead qualification

Hobbies and Interests

Health and Wellness, Personal Development, Music, Animals, Technology, Travel

Top 5 Strengths

  • Input
  • Achiever
  • Learner
  • Restorative
  • Strategic

Timeline

Sales Development Representative

Rackspace Technology
11.2021 - Current

Account Manager

EASY EXPUNCTIONS
01.2018 - 01.2021

NUTRITION PROGRAM DIRECTOR

SA Youth
01.2015 - 05.2018

Masters - Criminology

Texas A&M University-Commerce

Bachelor of Science - Criminology

Texas A&M University - San Antonio

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