Luis Medrano
Fort Worth
Summary
Professional with solid experience in vendor management, prepared to deliver impactful results. Skilled in procurement, inventory control, and supplier negotiation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and consistent, with keen understanding of market trends and client requirements.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Amazon Vendor Flex
Amazon
08.2022 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Streamlined inventory management processes, leading to more efficient operation.
- Enhanced team productivity with organization of regular performance review meetings.
- Facilitated training sessions for new hires on vendor management best practices.
- Initiated sustainability practices in procurement processes, aligning with company's environmental goals.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
Dealership Lead
James Woods
01.2021 - 08.2022
- Maximized profitability by identifying areas for cost reduction and implementing cost-saving measures.
- Maintained strong relationships with vendors to negotiate favorable pricing on parts, supplies, and services.
- Assisted in evaluating acquisition opportunities from a financial perspective, providing insights into potential risks and rewards.
- Ensured compliance with state and federal regulations through diligent record-keeping and reporting practices.
Lead Maintenance Technician
TLCA
05.2018 - 01.2021
- Supervised technicians and assigned responsibilities.
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
Education
Associate of Science - Kinesiology
Angelo State University
San Angelo, TX05-2022
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Customer needs assessment
- Delivery management
- Risk management
- Safety practices
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Analytical thinking
- Multitasking Abilities
- Multitasking
- Opening and closing procedures
- Active listening
- Decision-making
- Organizational skills
Accomplishments
Helped get VUCT site DEA to 100%
Quality Control Established a quality control checklist that reduced errors in order fulfillment by 30%, enhancing customer satisfaction and reducing return rates.
In 2023 I received IB as a new PA and the numbers sky rocked from 15 orders in the bucket to 2k of just trash bags, I got a team of 6 people on my end here at my site but was also able to bring in some help from our sister sites, in less than 2 hours we were able to come together and push out everything without missing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amazon Vendor Flex
Amazon
08.2022 - Current
Dealership Lead
James Woods
01.2021 - 08.2022
Lead Maintenance Technician
TLCA
05.2018 - 01.2021
Associate of Science - Kinesiology
Angelo State University
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