Luis Mena
Burnsville,MN
Summary
Reliable professional with strong background in preparing aircraft for flight. Effective communicator in guest-service scenarios.
Dependent and efficient individual under tight schedules.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Fueling Agent
Swissport
Saint Paul, MN
07.2023 - Current
- Safely and efficiently fuel aircraft, following strict safety protocols and regulations.
- Operate motorized and non-motorized fueling vehicles.
- Utilize hand-held radios telephones, and computers for communication.
- Accurately document fuel quantities, times, and flight numbers for billing and regulatory purposes.
- Communicate with ramp, flight crews, and dispatch to avoid delays and hazards.
Service Advocate
Target
Burnsville, MN
10.2020 - 07.2023
- Front-of-store role focused on guest service tasks.
- Greeting guests and helping them with questions or issues.
- Handle exchanges, returns, and price adjustments.
- Setting up, closing out orders, helping with registry or guest services.
- Maintain positive relationships with customers.
Education
Burnsville High School
Burnsville, MNSkills
- Guest services
- Leadership
- Composure
- Physical Fitness
- Bilingual
- Communication skills
Timeline
Fueling Agent
Swissport
07.2023 - Current
Service Advocate
Target
10.2020 - 07.2023
Burnsville High School