Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Mena

Burnsville,MN

Summary

Reliable professional with strong background in preparing aircraft for flight. Effective communicator in guest-service scenarios.

Dependent and efficient individual under tight schedules.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

Fueling Agent

Swissport
Saint Paul, MN
07.2023 - Current
  • Safely and efficiently fuel aircraft, following strict safety protocols and regulations.
  • Operate motorized and non-motorized fueling vehicles.
  • Utilize hand-held radios telephones, and computers for communication.
  • Accurately document fuel quantities, times, and flight numbers for billing and regulatory purposes.
  • Communicate with ramp, flight crews, and dispatch to avoid delays and hazards.

Service Advocate

Target
Burnsville, MN
10.2020 - 07.2023
  • Front-of-store role focused on guest service tasks.
  • Greeting guests and helping them with questions or issues.
  • Handle exchanges, returns, and price adjustments.
  • Setting up, closing out orders, helping with registry or guest services.
  • Maintain positive relationships with customers.

Education

Burnsville High School
Burnsville, MN

Skills

  • Guest services
  • Leadership
  • Composure
  • Physical Fitness
  • Bilingual
  • Communication skills

Timeline

Fueling Agent

Swissport
07.2023 - Current

Service Advocate

Target
10.2020 - 07.2023

Burnsville High School
Luis Mena