Luis Mendez
Orlando,florida
Summary
Passionate about logistics, transportation, administrative, and force protection fields, I bring energy and ambition to every task. Proven ability to work independently, organize effectively, and stay self-motivated.
Strong interpersonal communication and problem-solving skills make me a valuable asset to any team. Bilingual proficiency in written and spoken Spanish.
Commendable work ethic with the ability to quickly adapt and excel in unfamiliar areas based on previous work experience and training. Working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Representative
Cemex -Transport
01.2022 - Current
- Responsible for driver safety on the road, Cemex, and Customer locations
- Ensure safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Improve team performance through regular feedback and performance evaluations.
- Work closely with plant managers and general contractors to ensure the safety of drivers when making deliveries
- Work with drivers on the importance of safe working conditions, Take 5, and hazard reporting
- Work with drivers on accident prevention and the Smith 5 Keys
- Assist with vehicle incidents when needed.
- Provided detailed reports post-service visits to document issues resolved, recommendations made, and any potential areas for improvement.
Dispatcher / Logistics
Cemex -Transport
01.2007 - 01.2022
- Responsible for coordinating and dispatching fleet of drivers
- Coordinate loads with Sales, plants and Cemex customers
- Monitor drivers & loads through APEX to ensure deliveries are made promptly
- Managed order tracking and dealt with correspondence for the perspective area.
- Worked alongside other external haulers to manage load tasks
- Assist with coordinating driver's DOT inspections and DOT physicals
- Assist with monitoring driver's logs through the Keep Trucking app., assist with contacting drivers if needed
- Taught new employees important procedures such as company policies and Smith training
- Worked with managers to address problems such as hazards and safety
- Carried out high-quality recruiting with little oversight
- Gained expert knowledge of safety operations, market conditions, and trends
- Maintained a track record of consistently meeting targets through diligent work ethic and meticulous attention to detail.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Coordinated with drivers and personnel to ensure prompt delivery of goods and materials.
Education
High School Diploma -
Skills
- Adaptability to Change
- Field Operations
- Performance monitoring
- Following safety practices
- Attention to Detail
- Problem-solving abilities
- Reliability
Certification
- Smith System Certification, [CEMEX ]
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Field Service Representative
Cemex -Transport
01.2022 - Current
Dispatcher / Logistics
Cemex -Transport
01.2007 - 01.2022
High School Diploma -
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